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Retail Sales Associate

2 months ago


Peabody, United States H & M Hennes & Mauritz Gruppe Full time

At H&M, as a Retail Sales Associate you will be advising our customers and keeping them in style A Retail Sales Associate, or Sales Advisor, as referred to internally, is responsible for delivering the Best Customer Experience that contributes to the store’s sales and profit. You will create an environment that is easy for our customers to shop through Store Operations and Great Garment Care. This role will work in accordance with H&M standards, policies, procedures, and legal requirements. This position reports to our Department Managers and has a dotted line to the Department Supervisor. Your Day to Day

Actively greet and engage with our customers in the service areas and on the sales floor to provide the best customer experience. Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding, hanging, displaying, and merchandising garments per H&M guidelines to maximize selling opportunities. Unload delivery truck, receive, open, and unpack merchandise and label merchandise with security tags within efficiency timeline goals. Actively process, stock, and replenish garments on sales floor and stock room. Ring on the register, report and handle all required transactions, issue receipts, and fold and place merchandise in appropriate bag following the register best practices routine. Eager to educate and promote our H&M Loyalty program to our customers. Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment. Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee safety at all times. Follow all procedures and routines regarding safety, security, and administrative processes in all areas of the store. Qualifications

Who You Are Passionate for customer service and helping people find their style. A multi-tasker who enjoys working in a fast-paced environment. Inclusive, positive, creative, and willing to learn on the job A team player with a flexible approach. You have the ability to lift in excess of 20 pounds. Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items for a short distance. Ability to climb a ladder and use a step stool. Must be able to work a flexible work schedule including nights and weekends. Why You’ll Love Working for H&M

Dynamic, team-driven work environment with a group of unique, diverse and kind individuals. Endless growth & development opportunities. Dress your personality. We encourage you to dress your personality, all day, every day. Did we mention our discount at H&M, &Other Stories, and COS? Additional Information

Job Status:

Hourly, Non-Exempt Compensation:

Sales Associates Start at $15.50 per hour *This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities assigned for this job at the company’s discretion. H&M offers all employees attractive benefits with extensive development opportunities around the globe. All employees receive a staff discount card, usable on all H&M Group brands in stores and online. Inclusion & Diversity

H&M is committed to creating and maintaining inclusive, diverse, and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Company Description

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Location

210 Andover Street, Peabody, United States

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