Patient Access Representative
2 weeks ago
Job Description The Patient Access Representative 1 (PAR1) is responsible for accurately registering inpatients, outpatients, and/or ER patients in the EMR, including validating patient information, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, authorization for services, and balancing of cash. the PAR1 ensures the patient's experience is best in class and demonstrates effective communication skills with patients and families, physicians, nurses, and insurance companies. The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration. Responsibilities Registration Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a courteous and professional manner. Prioritizes and completes registration in a consistent, courteous, professional, accurate and timely manner. Obtains necessary information from patient, including demographic information, insurance, guarantor, and correctly inputs it into registration software. If patient is already in the system, finds correct patient record and verifies information in the system. Uses critical thinking skills to evaluate each registration situation to ensure customized registration experience based on individual patient circumstances. Uses knowledge of federal and state laws (EMTALA, HIPAA, Balanced Billing Act, Participating Provider statute, HITECH law, worker's compensation regulations, victims of sexually-oriented criminal offenses regulation, 2 midnight rules, ABN's, Patient status requirements, MSPs, and state regulations on notification of out-of-network status) to ensure compliant registration Ensures each patient is assigned only one medical record number. Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents such as Hospital consent forms, assignment of benefits, patient rights, etc. Extensively documents each encounter in account notes to ensure successful cross-function communication. Ensures orders are received and are consistent with tests/procedures. Monitors the waiting room, facilitates patient flow, and resolves issues regarding orders or missing/conflicting information, to ensure timely and accurate patient registration. Insurance and Benefits Knowledge Demonstrates knowledge of insurance plans, including understanding of varying payer rules and requirements related to insurance coverage and prior authorization Verifies eligibility (utilizing online eligibility software tools whenever possible) and obtains necessary authorizations for services rendered. Selects correct insurance plans in the registration software, in the correct order (primary versus secondary). Has understanding of required forms (including Medicare Secondary Payer Questionnaire) and has ability to explain them to the patient. Utilizes payment estimator software to calculate patient financial responsibility. Uses critical thinking skills to determine correct data input during the estimate process and to verify accuracy of output. Determines when patients may be eligible for financial assistance and directs patients to appropriate resources. Financial Collections Uses proven customer service techniques and scripting to collect the patient financial obligation, at or before the time of service. Negotiates with patient to ensure a deposit is collected, in accordance with corporate policy and procedure. Understands and explains the details of the out-of-pocket calculation. Analyzes documentation/notes on current and previous accounts in order to explain balances to the patient. Demonstrates knowledge and ability to complete account acknowledgement forms when appropriate. Collects cash, prints receipts, and balances cash drawers. Other Duties as Assigned Performs all other duties as assigned. Qualifications 1 year relevant experience (registration, patient scheduling, customer service, billing, coding, finance, or accounting) in the healthcare industry. Related certification (Certified Coder, Certified Medical Assistant, or Certified Healthcare Access Associate) or Bachelor's Degree substitutes for 1 year of experience. High School diploma or equivalent. Advanced clerical and computer skills, critical thinking skills, ability to work in high-stress situations, professional appearance and behavior, good communication skills, dependability, flexibility, teamwork.
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Patient Access Representative I
2 weeks ago
Monroe, United States SSM Health Full timeJOB DESCRIPTION It's more than a career, it's a calling. WI-Monroe Clinic Hospital Worker Type: PRN Job Summary: Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. Job Responsibilities...
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Patient Access Representative 1
2 weeks ago
Monroe, United States Franciscan Missionaries of Our Lady Health System Full timeJob Description The Patient Access Representative 1 - ED (PAR 1) is responsible for accurately registering patients presenting to the Emergency Department, including traumas, stroke patients, disaster response patients, other emergency patients, behavioral health, direct admits to inpatient units, surgery patients, radiology patients, and prisoners....
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Patient Access Representative I
4 weeks ago
Monroe, United States SSM Health Full time**It's more than a career, it's a calling.** WI-Monroe Clinic Hospital **Worker Type**: Regular **Job Summary**: Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. **Job Responsibilities...
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Patient Access Representative I
2 weeks ago
Monroe, United States SSM Health Full time**It's more than a career, it's a calling.** WI-Monroe Clinic Hospital **Worker Type**: PRN **Job Summary**: Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. **Job Responsibilities and...
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Patient Access Associate
3 weeks ago
Monroe, United States Piedmont Healthcare Full timeDescription: **RESPONSIBLE FOR**: Serves as patient facing support for the Patient Access Department within Piedmont Healthcare. Ensures patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments....
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Sr. Patient Access Rep
2 weeks ago
Monroe, United States Ochsner Health Full timeThis job provides excellent customer service to patients and guest whether via telephone contact or in person and effectively communicates with patients throughout their medical experience. Explains insurance benefits and collects co-pays, deductibles and self-pay portions due while informing the patient of their financial responsibility; researches and...
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Patient Service Representative
4 weeks ago
Monroe, United States Lenox Hill Radiology Full timeJob Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...
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Patient Access Rep
4 weeks ago
Monroe, United States Franciscan Missionaries of Our Lady Health System Full timeJob DescriptionJob Title: Patient Access Representative 1 - ClinicJob Summary: The Clinic Access Rep 1 is responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Relies on established guidelines...
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Patient Access Rep
4 weeks ago
Monroe, United States Franciscan Missionaries of Our Lady Health System Full timeJob DescriptionJob Title: Patient Access Representative 1 - ClinicJob Summary: The Clinic Access Rep 1 is responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Relies on established guidelines...
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Patient Service Representative
4 weeks ago
Monroe, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
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Patient Service Representative PSR
4 weeks ago
Monroe, United States Anson Regional Medical Services, Inc. Full timeJob DescriptionJob Description ANSON REGIONAL MEDICAL SERVICES, INC.POSITION DESCRIPTIONPosition Title: Patient Services Representative II, IIIExempt: NOPosition Classification: AdministrativeReports to: As Assigned Salary Level: Based on Education, Experience and Expertise Schedule: Generally, Monday-Friday, 8:00-5.00 evening and or Saturday hours as...
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Phlebotomist Patient Services Representative
4 weeks ago
Monroe, United States Global Technical Talent Full timePhlebotomist Patient Services Representative Contract Duration 12+ months Job Description: The Phlebotomist Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine and for insights into life-defining health decisions. The Phlebotomist Patient Services Representative draws...
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Phlebotomist Patient Services Representative
3 weeks ago
Monroe, United States GTT, LLC Full timePhlebotomist Patient Services Representative Contract Duration 12+ monthsJob Description: The Phlebotomist Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine and for insights into life-defining health decisions. The Phlebotomist Patient Services Representative draws...
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Patient Service Representative
1 week ago
Monroe, United States Frontier Dermatology Full timeJob DescriptionJob DescriptionJoin our growing company dedicated to quality care at Frontier Dermatology!Position Details:Overview: Do you enjoy giving superior customer service while being the first and last impression of an office? Join our dermatology team at our front desk reception as a Patient Service Representative!Job Title: Patient Service...
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Phlebotomist Patient Services Representative
4 weeks ago
Monroe, United States GTT, LLC Full timePhlebotomist Patient Services Representative Contract Duration 2+ monthsJob Description: The Phlebotomist Patient Services Representative (PSR II) represents the face of our company to patients who come in, both as part of their health routine and for insights into life-defining health decisions. The Phlebotomist Patient Services Representative draws...
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Contingent Patient Services Representative
4 weeks ago
Monroe, United States Wayne Health Services Inc Full timeAbout Us: Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals. With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and...
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Patient Services Representative
4 weeks ago
Monroe, United States myOrthos Full timeJob Summary: The Patient Services Representative is responsible for welcoming visitors, checking patients in and out for their appointments, answering incoming calls, and scheduling future appointments. They will perform administrative duties necessary to ensure the orthodontic practice is running smoothly. Duties & Responsibilities: Greeting and...
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Patient Services Representative
4 weeks ago
Monroe, United States myOrthos Full timeJob Summary: The Patient Services Representative is responsible for welcoming visitors, checking patients in and out for their appointments, answering incoming calls, and scheduling future appointments. They will perform administrative duties necessary to ensure the orthodontic practice is running smoothly. Duties & Responsibilities: Greeting and welcoming...
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Patient Services Team Lead
3 weeks ago
Monroe, United States RadNet Full timeOverview: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are _Leading Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...
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Patient Care Technician
4 weeks ago
Monroe, United States Fresenius Medical Care North America Full time**PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a...
