Retail Sales Associate

3 weeks ago

Cary, United States Rockler Full time
Join the Rockler Woodworking Family

This is a customer service role in which the sales associate gives the customer their immediate and complete attention by explaining, demonstrating and selling woodworking supplies and tools. When not engaged with a customer, the focus should be on the maintenance of the sales floor including facing, dusting and general housekeeping.

We are currently recruiting for a Retail Sales Associate to join our team in Cary, NC.

Come work for an industry leader Rockler Companies, Inc. is a growing national retail, direct mail and publishing organization with retail stores across the U.S. We are one of the largest online resources for woodworkers, and we work tirelessly to bring the industry's most innovative products, thinking and education to our customers. Learn more about our company at .

Responsibilities are as follows but not limited to:

Handle all aspects of retail sales of company products. Special emphasis should be placed on the Total solution - any related products/ services the customer might need for the project should be shown.

Assist with the maintenance and merchandising of the store to maintain neat, orderly, well stocked and appealing displays.

Ring sales and handle customer refunds.

May assist with unloading truck, pricing, merchandising, etc.

QUALIFICATIONS:

High school diploma or Equivalent.

Knowledge of woodworking and hand tools desirable.

Previous retail sales experience desirable.

Requires an extremely strong service orientation to maximize customer satisfaction.

Ability to understand situations where a return or refund of merchandise can be authorized.

Ability to be a team player, outgoing, approachable and congenial.

Must be able to stand for long periods of time.

Ability to lift up to 50 lbs and participate in team lifting.

Our Team Benefits and Perks:

We offer competitive Health, Dental and Vision benefits for those eligible.

Life insurance - Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance if desired.

401(k) Profit Sharing Plan along with company match

Fulltime are eligible for Paid Vacation, Sick and Float days.

The flexibility of working a Retail Schedule (weekends, evenings & holidays).

Retail Incentive Plan.

Excellent Employee Discount.

Employee Assistance Program, and much more

Rockler Companies is an Equal Opportunity Employer Committed to Inclusion and Diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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