Case Manager

3 weeks ago

Bronx, United States BronxWorks Full time

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 50 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

BronxWorks is hiring 3 Case Managers for the Family Enrichment Program

RESPONSIBILITIES

  • Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up.
  • Manage a case load for a diverse client population.
  • Monitor and document client progress toward service plan goals.
  • Document all interactions with, or on behalf of, clients.
  • Maintain familiarity with program resources available on and off-site.
  • Provide group counseling as assigned by the program director.
  • Coordinate client services with other social service, mental health, medical, employment, educational, child care and other providers.
  • Conduct regular case conferences with clients and service providers as required.
  • Complete program reports on a monthly basis, or more frequently as required.
  • Report to, and meet with, supervisor on a monthly basis.
  • Conduct home visits and other field work, as required.
  • Perform additional duties as assigned.
PROGRAM SPECIFIC RESPONSIBILITIES
  • Provides preventive case management services to a caseload of families.
  • Conducts a minimum of two monthly casework contacts - at home, in the office and in the field, according to contractual mandates and case circumstances.
  • Maintain Contacts Grids, document all contacts and Family Team Conferences in PROMIS, all progress notes and FASPs in Connections and offline as necessary.
  • Schedule and attend, actively participate and document FTCs (including Elevated Risk Conferences and Child Safety Conferences).
  • Assess family needs on an ongoing basis, recommend and implement referrals support services.
  • Be available as necessary weekdays before 9am and after 5pm, and on weekends, to accommodate family's availability for casework contacts.
  • Complete substantive safety and risk assessments during each contact with the family for every child and throughout the life of each case.
  • Engage in ongoing training to strengthen skills and practice.
  • Attend and actively participate in weekly supervision meetings.
QUALIFICATIONS
  • Bachelor's degree in social work or another related field of study.
  • One-year of case management or relevant work experience preferred.
  • Engaging personality and detailed orientated skills are essential.
  • Strong oral and written communication, time management and organizational skills are necessary.
  • Proficiency in Microsoft Office suite and other standard business technology is required.
PHYSICAL REQUIREMENTS
  • Ability to use a computer for prolonged periods
  • Ability to occasionally lift and/or move up to 10 pounds
  • Ability to stand, walk, or sit for long periods of time
  • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork
  • Ability to bend and retrieve objects and/or documents
  • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
  • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work
  • 'TB Test required with the first 120 days of employment' for Shelters and Homeless Outreach programs

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.

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