Desktop Support Technician

Job Description Job Description Desktop Support Technician 8-5 Monday-Friday, no on call Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Desktop and Network Support Ability to setup, configure and add all hardware. Assist Corporate Desk Side Support technicians with large IMACs. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Determines and recommends which products or services best fit the customers' needs. Imaging and image recovery Experience doing break / fix repairs on desktops, laptops Install / Re-install various software packages and updates WiFi and VPN connections; Support of wireless devices GREAT Customer Service skillsCompany Description We are committed to delivering exceptional services and professionals with proven work ethics and processes.Provide an exceptional client experienceDeliver on our commitmentsBuild trust by thinking and acting with integrityCreate an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes.rProvide an exceptional client experiencerDeliver on our commitmentsrBuild trust by thinking and acting with integrityrCreate an environment that inspires innovation#J-18808-Ljbffr

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