Application Performance Monitor Engineer

1 month ago

Columbus, United States Jobs for Humanity Full time

Company DescriptionJobs for Humanity is partnering with Safelite to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. Company Name: SafeliteJob DescriptionDoes this position interest you? You should apply - even if you don't match every single requirement We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.Does this position interest you? You should apply - even if you don't match every single requirement We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.A Brief OverviewThe Application Performance Monitoring Engineer will configure and maintain a scalable and robust monitoring and alerting systems. In addition, be a consultant for all performance monitoring tools (i.e., AppDynamics, ThousandEyes, Dynatrace, SolarWinds Hybrid Cloud Observability and Orion). Provide input on design and processes while partnering with application and infrastructure teams.What you will doThe Application Performance Monitoring Engineer will configure and maintain a scalable and robust monitoring and alerting systems. In addition, be a consultant for all performance monitoring tools (i.e., AppDynamics, ThousandEyes, Dynatrace, SolarWinds Hybrid Cloud Observability and Orion). Provide input on design and processes while partnering with application and infrastructure teams.Build, create, and automate reports and dashboards that reflect business priorities, metrics, and user experiences, as well as conduct system capacity planning analysisCollaborate with internal and external teams to create, deliver, and maintain automated alerts and notifications focusing on reducing the mean time to restore (MTTR).Actively participate in the incident response process and drive the triage and diagnosis of problems.Analyze data and process flows to determine the performance of existing hardware and applications (conceptual benchmarking)Review IT tooling industry best practices and determine suitability/applicability to the environmentInteract with hardware, software, and platform vendors and assist with budget planningPerforms other duties as assignedComplies with all policies and standardsEducation QualificationsBachelor's Degree Computer Information Systems, Information Technology, Computer Science, Business, or related or equivalent experience RequiredExperience Qualifications1-3 years Relevant experience RequiredDemonstrated ability to quickly define problems, draw valid conclusions, and drive decisions to support the enterprise RequiredFamiliarity with building single pane of glass dashboards that provide key insights and analysis about environment health, capacity, and performance RequiredExperience as a Site Readiness Engineer is a plus PreferredExperience in reliability and maintenance or engineering RequiredExperience in reporting / analytic solution development. RequiredExperience with end-to-end monitoring and observability concepts, app support procedures, and other technical areas. RequiredSkills and AbilitiesDynatrace, SolarWinds Orion, ThousandEyesPreferred:OpsGenie, Nagios XL, AppDynamics, SolarWinds Hybrid Cloud Observability (Medium proficiency)Ability to earn trust and build credibility with key internal partners.Ability to take the initiative and work in a highly dynamic environment.Ability to work in a cross-functional and global environment.Demonstrated team player who can build strong relationships at all levels of the organization.Robust interpersonal, presentation, and communication skills. (High proficiency)Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.LI-JR1Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

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