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Operations Supervisor
4 months ago
Striking good times start here There's always something to celebrate at our Triple Shift Entertainment venues, and there's a demand for those who know how to strike up those memories. Everyone plays a role in helping great American pastimes come together. In joining our team, you'll play a pivotal role in creating experiences that will become the stuff of tomorrow's nostalgia.
Position Summary:
To provide responsible and highly skilled management in directing facets of a venue operation with direction from the General Manager and Operations Manager(s).
- Assist the General Manager and Operations Manager in preparing budgets, forecasting, financial recording, and reporting. Allocating staffing and scheduling budgets and assisting with payroll/non-payroll expense control.
- Aid the General Manager and Operations Manager in planning, organizing, and implementing sales programs for the venue. Plan and is responsible for achieving overall sales objectives.
- Supervises the work of all center employees. Ensure that all procedures and policies are thoroughly understood and implemented.
- Help in accomplishing all personnel management activities necessary to ensure the center staff is hired, trained, scheduled, and provides quality customer service
- Promote a positive image of the center by maintaining a fun, safe, clean environment for customers and employees. Provides friendly, courteous, polite, and helpful customer service.
- Health Insurance, Vision Insurance, and Dental Insurance
- Dental Benefit *Little Partners 12 & under no charge coverage
- HSA Health Savings Account, Short-Term, and Long-Term Disability
- Pretax 401k Options, 401k Roth Options + 401k Employer Match
- Full-time and enrollment eligibility requirements apply to all offered benefits
P.S. We wanted to tell you a bad bowling pun.... but we thought we'd spare you
Requirements
- 2 years of FOH experience required
- 1 year of supervisory experience preferred
- Industry-specific experience is highly desired
- Foster a culture of respect, camaraderie, and inclusiveness for all guests and staff
- Work varied hours/days, nights, weekends and holidays, weather conditions, as needed
- Must have the ability to stand and exert fast-paced mobility for an entire shift
- Must show up for all company-required meetings and scheduled shifts on time
- Must be able to lift 30 - 50 lbs. Regularly
- Must be a minimum of 21 years old