Ops Support Representative

3 weeks ago


Alexandria, United States Five Guys Full time

Support Community Events - Assist in setting up events in designated areas. Design and send out seasonal materials for the field to promote. Create efficiencies and create successful, mutually beneficial events and relationships with the communities we serve.

Coordinate and manage the processing of field-based personnel's Expense Reports. This will include reviewing, approving, and submitting for processing as well as fielding any inquiries and follow up necessary. Monitor the set up of Direct Deposit for positions who have become DTOMs and DMITs and are new to regular expenses submittal in order to eliminate the cost of processing paper checks.

Observe/participate in the bi-weekly District Manager's calls. Take dictation and compose transcripts of the conference call to ensure action items receive proper follow up by appropriate parties. Prepare transcripts with the appropriate level of detail necessary to provide documentation should these calls become part of a discoverable legal action.

Gather data and compose report of FGO Secret Shopper results

Reconcile expense reports with AMEX Corporate Card billings.

Manage various filing systems and record keeping methods, both electronically and hard copy, and ensure appropriate set-ups have taken place for new stores. Utilize organizational skills to ensure records are kept in conjunction with recognized business methods. This also includes processing legal documents for the field.

Submit requests to replenish gift cards used in various manners such as point-in-time recognition for perfect Steritech audits, employee achievements, assistance/support for members of the communities, and general good will.



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