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Implementation Consultant
1 month ago
About The Role:
LINQ provides our clients with robust applications for managing the complexities of today’s dynamic school administration needs. We are looking for a positive, enthusiastic team player who enjoys managing and supporting school professionals. As an Implementation Consultant you will work closely with both new and existing customers.
What You'll Do:
Collaborate with State Agencies to understand their specific needs and requirements for child nutrition implementation projects
Conduct thorough assessments of the existing processes and systems within clients
Provide expert guidance and recommendations that optimize processes using the LINQ product platform
Understand the LINQ implementation methodology and use it on all client engagements
Complete assigned project tasks with urgency to ensure timely delivery and client satisfaction
Configure LINQ state nutrition software to meet the unique needs of each assigned client
Conduct user training sessions and provide ongoing support during the implementation process
Troubleshoot and resolve issues or challenges that arise during implementation
Work with Product Management and Development teams to ensure seamless integration with existing systems, including Fiscal Payment systems, and other relevant platforms
Mentor and share product knowledge with other team members
Help deliver successful project outcomes and build lasting client relationships
Collaborate with the product development team to enhance system functionality and usability
Experience & Skills You’ll Need:
Bachelor's degree in business, accounting, or related field; or equivalent combination of education and experience in software implementation
Proven experience (2+ years) as an Implementation Consultant or similar role, preferably in the education sector or working with the State Education Agencies
Strong understanding of grant management concepts and principles preferred
Excellent organizational skills with the ability to manage multiple implementations simultaneously
Strong problem-solving and analytical abilities, with a keen attention to detail
Exceptional communication and interpersonal skills to effectively collaborate with diverse stakeholders
Ability to work independently and as part of a team, delivering results in a dynamic and fast-paced environment
Willingness to travel to client sites for implementation and support purposes is required (up to 25%)
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