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Store Supervisor

3 months ago

Waterloo, United States Party City Full time

Location:

Location:

Store Supervisor - Full Time in Waterloo, IA at Party City **Location:**

**Experience:**

Not Specified **Job Description**

**JOB SUMMARY:**

Under the supervision of the General Manager, directs Associate activity to provide efficient high quality customer service and achieve retail sales targets through a well-trained and motivated staff. Adheres to all Party City policies and procedures **ESSENTIAL JOB FUNCTIONS**:

Performs supervisory and administrative duties

Performs director on duty (DOD) responsibilities as required

Responsible for opening and closing store procedures

Adheres to all standard operating procedures, policies and Best Methods

Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits

Authorizes register functions including post voids, returns and associate discounts

Reviews and responsible for all corporate communications applicable to their assigned zone

Assists in merchandising procedures

Responsible for maintaining assigned zone

Sets and maintains MPP, plan-o-grams and other merchandise directives

Assists with execution of company data integrity process

Delivers exceptional customer service through personal contact with customers

Interacts with and assists customers

Processes balloon orders

Handles Personalization Studio orders

Supports new hire training and ongoing development of current associates

Reviews and understands financial data to support driving profitable sales

Assists in receiving and stocking procedures;

Unloads merchandise from trucks

Checks in shipments

Stages merchandise for the sales floor

Works out merchandise

Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

This job description is not all-inclusive. Additional responsibilities will be determined by the General Manager, as dictated by store needs.

**Job Requirements**

**KNOWLEDGE SKILLS & ABILITIES:**

Physical Requirements;

Lift, push, pull 25 lbs,

Frequent kneeling, bending and stooping,

Climb ladders,

Standing entire shift

Minimum qualifications;

High School Graduate or equivalent,

Prior supervisory experience is preferred