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Auto Parts sales rep Hayward CA ref

4 months ago


Hayward, United States ESR Healthcare Full time

Experience level: Mid-senior Experience required: 3 Years Education level: Bachelor’s degree Job function: Information Technology Industry: Financial Services Compensation: View salary Total position: 1 Relocation assistance: No Visa : Only US citizens and Greencard holders

JOB DESCRIPTION:

The Process Model & Design Senior Analyst will join Process Modeling COE, whose mission is to develop a process excellence attitude as part of change management and design methodology and provide reliable process insights that inform business decisions. The COE partners with business areas to digitize their processes to enable resiliency and promote strategic business transformation through analytics and insights for efficiency, scale, and enhanced client experience.

The individual will refine and implement process modeling and governance frameworks and will be responsible for working collaboratively with customers (including Businesses, Operations, Business Architecture, controls groups and others) in creating current state process models and designing future state processes to improve customer satisfaction, reduce risk, and improve efficiency. The individual will demonstrate in-depth knowledge of process modeling and redesign, documentation, operational analytics & reporting, and quality assurance. The candidate will also maintain and enhance taxonomies for business processes in a BPMN design tool as a central repository for process related information. The Senior Analyst will engage with partners at various levels in the organization to promote the capabilities of the Process Modeling COE and enable widespread adoption of the process modeling standard methodologies and design tool. The COE will play a direct role in enabling large scale multi-year transformation to modernize processes, core systems and applications.

RESPONSIBILITIES:

Work with process modeling teams for improvement in execution and reimagination to enhance customer satisfaction, reduce risk, and increase efficiency

Drive process improvement insights from the data in the process repository

Refine guidelines and frameworks for processes modeling and redesign, including process taxonomy / hierarchy

Participate in the administration of the process modeling repository, including user access, metadata maintenance, functionality enhancements, and end-user support

Coach and train process modeling teams on process modeling standard methodologies and the use of the process modeling tool

Develop and deliver clear and concise, high-quality presentations to partners and senior leadership that provides the appropriate level of detail for the intended audience

Implement and influence evolution of COE governance and operating model

Establish strong working relationships with key partners at various levels throughout the organization

Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; advances appropriately

Self-starter with a proven ability to prioritize, own, and drive projects, and quickly learn new concepts and frameworks

Experience process design and improvement, and with modeling in BPMN 2.0

Excellent analytical and quantitative skills, including experience in manipulating and analyzing large data sets

Experience in applying operational improvement methodologies in operational improvement / transformation project or initiatives (Lean, Six Sigma, Business Process Management, PDCA, etc.) – certification is a plus

Intermediate to advanced proficiency with PowerPoint and Excel

High degree of accuracy and attention to detail to deliver high-quality outputs within deadlines

Excellent written and verbal communication skills with the ability to influence

Ability to work as part of a team as well as independently with the appropriate initiative-taking and problem-solving, even in ambiguous situations

QUALIFICATIONS:

3 years of related experience

Bachelor's or Associate's degree preferred

Proficiency Business Intelligence tools (e.g., Tableau, PowerBI) a plus

Proficiency with process modeling or enterprise architecture repositories (e.g., ARIS, Signavio, HOPEX, BIZZdesign) preferred

Familiarity with business architecture frameworks and concepts helpful

Experience in banking, capital markets, or financial operations preferred

ABOUT: DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry’s needs and we’re working to continually improve the world’s most resilient, secure, and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost, and bring stability and certainty to the post-trade lifecycle. DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

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