Client Services Associate

3 weeks ago

Miami, United States TransPerfect Full time

Who We Are

Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively? And are you the type of person who enjoys working in an innovative and vibrant workplace? Then TransPerfect is for you

So you like what you hear but haven’t worked in ‘language’ before? That is not a problem, TransPerfect is far from “just a translation agency”. Our services portfolio covers everything from business support services such as interpretation, multicultural and digital marketing, SEO and website globalization to multimedia work, video, e-learning and training, and legal support services. All services and client partnerships are aided by best-in-breed software platforms, specialized in optimizing business processes.

That’s enough about us – what about you?

We look for and appreciate anyone who is willing to roll up their sleeves and get stuck in We offer a fast growth path and provide full training around our services, technology solutions and workflows. Therefore the key skills we are looking for are solid communication and relationship building abilities, keeping a cool head if situations get a bit stressful and really owning your role, taking responsibility for your clients and their business success.

If this sounds like you, we would love to hear from you We have 90 offices worldwide but this particular opportunity is based in our Miami office. We offer career development and an attractive bonus plan and social events are organized frequently.

What You Will Be Doing

The position of the Client Services Associate is responsible for serving as the first level of support to existing clients, and managing and coordinating the completion of all language projects.

  • Respond to client requests for new project initiatives through our centralized technology
  • Collaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and requests
  • Initiate all project related work by providing detailed budget, schedule and
  • instructions to the project team and by anticipating pitfalls or potential roadblocks
  • to successful completion
  • Ensure that any pitfalls are addressed and resolved with the client before being submitted to the production team
  • Where applicable, initiate some project specifics to set the production team /individual project up for success
  • Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team and providing a high level of service
  • Monitor and communicate project progress, ensure strict adherence to deadlines and budgets, and ultimately produce high quality deliverables
  • Serve as the central point of contact for and liaison between external client contact and internal production staff
  • Set and fulfill client expectations
  • Comply with internal regulations, processes and procedures in line with ISO standards
  • Potentially trouble-shoot problem projects
  • Understand and abide by individual project instructions and effectively communicate to the production team
  • Investigate client complaints where applicable
  • Discuss issues with clients and production staff and creatively problem solve to alleviate issues

Who We Are Looking For

  • Bachelor’s degree
  • Excellent written and verbal English communication skills
  • Exceptional problem solving and analytical skills
  • Customer service and/or project management experience
  • Strong organizational skills, attention to detail, and the ability to multi-task
  • Working knowledge of MS Office
  • Ability to prioritize and schedule tasks and work in a team environment.
  • Must be willing to learn new things, be open to challenges and thrive on success

Where Your Career Is Going

At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.

End your job search and find your career at TransPerfect #careersNOTjobs.

Why TransPerfect

For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because lets face it, were stoked that you were born.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law

  • For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.

  • Client Services Associate

    2 weeks ago

    Miami, United States TransPerfect Full time

    Who We AreDo you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively? And are you the type of person who enjoys working in an...

  • Client Services Associate

    1 month ago

    Miami, United States TransPerfect Full time

    Who We AreDo you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively? And are you the type of person who enjoys working in an...

  • Client Services Associate

    4 weeks ago

    Miami, United States TransPerfect Full time

    Who We AreDo you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively? And are you the type of person who enjoys working in an...

  • Client Service Associate

    17 hours ago

    Miami, United States Oppenheimer & Co. Full time

    Who We Are:Oppenheimer & Co. Inc. ("Oppenheimer") is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and...

  • Client Service Associate

    2 days ago

    Miami, United States Oppenheimer & Co. Full time

    Who We Are: Oppenheimer & Co. Inc. ("Oppenheimer") is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and...

  • Client Service Associate

    9 hours ago

    Miami, United States Oppenheimer & Co. Inc. Full time

    Job DescriptionJob DescriptionWho We Are:Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading,...

  • Client Service Associate

    2 weeks ago

    North Miami Beach, United States Ascendo Resources Full time

    Seeking a client service associate to join a large and growing Registered Investment Advisor. This is a unique opportunity to get your foot in the door You will be responsible for supporting the firms Portfolio Managers. Ensuring the smooth functioning of all non-trading processes. You will thrive in a fast paced environment and enjoy dealing with clients,...

  • Client Service Associate

    2 weeks ago

    North Miami Beach, United States Ascendo Resources Full time

    Seeking a client service associate to join a large and growing Registered Investment Advisor. This is a unique opportunity to get your foot in the door You will be responsible for supporting the firm’s Portfolio Managers. Ensuring the smooth functioning of all non-trading processes. You will thrive in a fast paced environment and enjoy dealing with...

  • Client Service Associate

    2 weeks ago

    North Miami Beach, United States Ascendo Resources Full time

    Seeking a client service associate to join a large and growing Registered Investment Advisor. This is a unique opportunity to get your foot in the door You will be responsible for supporting the firm’s Portfolio Managers. Ensuring the smooth functioning of all non-trading processes. You will thrive in a fast paced environment and enjoy dealing with...

  • Client Service Associate

    2 weeks ago

    North Miami Beach, United States Ascendo Resources Full time

    Seeking a client service associate to join a large and growing Registered Investment Advisor. This is a unique opportunity to get your foot in the door You will be responsible for supporting the firm’s Portfolio Managers. Ensuring the smooth functioning of all non-trading processes. You will thrive in a fast paced environment and enjoy dealing with...

  • Registered Client Service Associate

    2 hours ago

    Miami, United States Banco de Credito e Inversiones Full time

    Job DescriptionJob DescriptionABOUT BCIBci provides financial services to individuals and corporation. We focus on being a global leader in innovations and personalized client experience and, with more than 10,500 employees, Bci is recognized as one of the best companies in which to work and develop a career. It is the third largest privately owned bank in...

  • Senior Client Service Associate

    2 weeks ago

    Miami, United States Ascendo Resources Full time

    Responsibilities:Serve as the primary point of contact for assigned clients, building and maintaining strong relationships based on trust and integrity.Proactively communicate with clients to address inquiries, provide updates on account activity, and offer support as needed.Anticipate client needs and identify opportunities to enhance the client experience...

  • Senior Client Service Associate

    2 weeks ago

    Miami, United States Ascendo Resources Full time

    Responsibilities:Serve as the primary point of contact for assigned clients, building and maintaining strong relationships based on trust and integrity.Proactively communicate with clients to address inquiries, provide updates on account activity, and offer support as needed.Anticipate client needs and identify opportunities to enhance the client experience...

  • Client Service Representative

    7 days ago

    Miami, United States VCA Antech, Inc. Full time

    VCA Knowles Snapper Creek Animal Hospital is seeking a talented and experienced Client Service Representative with additional Veterinary Assistant skill set to join our team full time. We have opportunities available to offer flexible work hours, day or night! We're looking for a personable yet highly professional "service extraordinaire" to join us in...

  • Service Associate

    3 weeks ago

    Miami, United States PSG Global Solutions Full time

    The Service Associate enhances the client experience and must maintain a high level of client service and branch support. The role is responsible for daily operations, and identifying and anticipating client, Financial Advisor and branch needs. The S Associate, Financial Advisor, Client Service, Retail, Staffing

  • Client Support Associate

    3 days ago

    Miami Lakes, United States Mohabel Enterprises Full time

    Mohabel Enterprise is a telecommunication-based consulting sales and marketing firm. We help our client's popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter Client Support Associate to assist with our firm's strategic and...

  • Tax Senior Associate

    2 days ago

    Miami, United States EisnerAmper Full time

    Job Description At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you are starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you will love from top to bottom - we give you the tools you...

  • Associate Client Service Manager

    4 weeks ago

    Miami, United States Arthur J. Gallagher & Company Full time

    Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture Client Service, Service Manager, Commercial, Associate, Manager, Retail, Client

  • Client Fullfil Associate

    15 hours ago

    Miami, United States Itau Full time

    Client Fulfillment Associate is responsible for providing accurate, complete management reports, controlling and reviewing data for accounts, using our core systems to generate reports. Research potential issues, analyze client data information using tools and managerial reports. Evaluate and improve quality of information in the systems. Duties and...

  • Client Fullfil Associate

    4 weeks ago

    Miami, United States Itau Full time

    Client Fulfillment Associate is responsible for providing accurate, complete management reports, controlling and reviewing data for accounts, using our core systems to generate reports. Research potential issues, analyze client data information using tools and managerial reports. Evaluate and improve quality of information in the systems.Duties and...