Eligibility Worker

## Eligibility Worker (Public Benefits Specialist) | Bilingual English/Spanish preferred - not required**Opportunity awaits****** Join a team dedicated to ensuring fairness, accuracy, and timely access to essential services for individuals and families in need. As an Eligibility Worker, you will play a crucial role in conducting assessments, redeterminations, periodic reviews, and updateshelping recipients maintain eligibility across all OEP programs. Your work has a direct impact on fostering equity, well-being, and stability in communities across the state.We are seeking a dedicated **Eligibility Worker (Public Benefits Specialist) | Bilingual English/Spanish preferred - not required** to join our **Oregon Eli****gibility Partnership (OEP) team in Estacada, Oregon.**The is part of the . OEP supports state staff who determine eligibility for people applying for and receiving medical, food, cash, and childcare benefits. It also manages the used to process applications and deliver benefits to eligible individuals and families in Oregon. One in three people in Oregon receive benefits through the ONE Eligibility System. OEP administers the ONE Eligibility system in partnership with the Oregon Health Authority () and the Department of Early Learning and Care ().* **Determine Program Eligibility:*** Conduct phone or in person interviews to gather household details, income, resources, and other key information to assess their needs.* Conduct collateral interviews or review supplemental materials as needed to make eligibility determination for applicable ODHS programs.* Use relevant forms, computer systems, and tools to determine eligibility at intake, during benefit renewals, and when recipients report household changes.* Explain applicant rights and responsibilities during the initial application interview and when benefits are changed and renewed.* Process data in a timely manner to ensure delivery of benefits and services.* **Provide triage, information, and referrals:*** Work closely and collaboratively with Oregonians, other agencies, medical providers, and community partners to provide benefits, services and information.* In supporting Oregonians, provide person-centered services with a trauma-informed approach to identify needs.* One year of experience working at the Human Services Specialist 1 level for the State of Oregon; **OR*** Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; **OR*** An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; **OR*** An equivalent combination of education, training, and experience relative to the class concept.* Experience interviewing customers/clients to elicit pertinent information and determine eligibility.* Experience cooperating within a team to find solutions and make decisions that support agency goals.* Experience working with people under emotional and/or financial stress and from a variety of cultures and backgrounds.* Experience completing technical and detailed work using basic mathematics and software tools while maintaining accuracy.* Experience communicating decisions regarding the approval or denial of benefits while engaging diverse populations and individuals that face communication challenges.* Experience researching, interpreting, and applying policies and regulations in a work environment with frequently changing processes.**Please make sure your application materials, including your resume and job history are clearly outlined as this information will be used to determine your starting salary range.** If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process. **Note:** Your resume and cover letter may be uploaded in the Resume/CV field on the online application.* This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment.* You may interact with individuals who have experienced trauma and may have difficulty managing their emotions.* Be prepared for stressful situations that require quick decision-making to ensure safety for yourself and others. #J-18808-Ljbffr