Customer Service Representative
2 weeks ago
We are looking for a personable and skilled Client Service Representative (CSR) to join our team As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction - whether over the phone or in person - results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success. CSR Responsibilities Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow. Operates multiple-line telephone system. Answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately. Takes and routes messages for veterinarians and staff members. Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remains calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients. Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer. Maintains accurate and updated client information and pet records, including obtaining pet medical records from other clinics and providing administrative support (scanning documents, updating records, faxing, emailing, etc.) to keep accurate and reliable client information. Complete all tasks as assigned by the supervisor(s). Qualifications & Requirements $17-21 per hour starting wage Professional and friendly phone etiquette Available to work weekends and holiday rotations, as needed Ability to properly prioritize and complete tasks simultaneously Ability to problem solve and adapt to multiple situations HS Diploma or educational equivalent Excellent customer service skills Computer efficiency Very detail-oriented Preferred: Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.) Preferred: One year of customer service representative experience Preferred: Knowledge of veterinary medical terminology and procedures Benefits Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, we are committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve. #J-18808-Ljbffr
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Customer Service Representative
6 days ago
Greenwich, United States AmeriVet Partners Management, Inc. Full timeWe are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interactionwhether over the phone or in personresults in a positive and memorable impression. Your ability to create a welcoming environment and deliver...
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Customer Service Representative
17 hours ago
Greenwich, Ohio, United States U-Haul Full timeLocation:53 Technology Way, West Greenwich, Rhode Island 02817 United States of AmericaAre you a people person? Do you love helping others? Are you mechanically inclined? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be...
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Customer Service Representative
2 weeks ago
Greenwich, United States AmeriVet Veterinary Partners Full timeClient Service RepresentativeWe are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interactionwhether over the phone or in personresults in a positive and memorable impression. Your ability to create a welcoming...
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Customer Service Representative
3 weeks ago
Greenwich, United States AmeriVet Veterinary Partners Full timeOverview We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interactionwhether over the phone or in personresults in a positive and memorable impression. Your ability to create a welcoming environment and deliver...
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Customer Service Representative
2 weeks ago
Greenwich, CT, United States Amerivet Services LLC Full timeJob Description: We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction-whether over the phone or in person-results in a positive and memorable impression. Your ability to create a welcoming environment...
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Customer Service Representative
3 days ago
West Greenwich, United States U-Haul Full timeCustomer Service Representative Location: 53 Technology Way, West Greenwich, Rhode Island 02817 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to...
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Customer Service Representative
1 week ago
West Greenwich, RI, United States U-Haul Full timeCustomer Service Representative Location: 53 Technology Way, West Greenwich, Rhode Island 02817 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to...
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Customer Service Representative
1 week ago
West Greenwich, RI, United States U-Haul Full timeCustomer Service Representative Location: 53 Technology Way, West Greenwich, Rhode Island 02817 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to...
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Customer Service Representative
1 week ago
West Greenwich, RI, United States U-Haul Full timeCustomer Service Representative Location: 53 Technology Way, West Greenwich, Rhode Island 02817 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to...
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Customer Service Representative
1 week ago
West Greenwich, RI, United States U-Haul Full timeCustomer Service Representative Location: 53 Technology Way, West Greenwich, Rhode Island 02817 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to...
