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Customer Service Representative
4 weeks ago
**Customer Service Representative**
Customer Service Campbell, California Department **Customer Service** Minimum Experience **Entry-level** Compensation **$17-20 (DOE)** Customer Service Representative Position Description A customer service representative provides superior service to our customers by developing a rapport with parents and children , do ing so by consistently meeting our customers needs and exceeding their expectations. Provide e xcellent customer service through effective communication , prioritization of responsibilities , positivity , organization , efficiency, a personable and friendly demeanor , empath y , patien ce , detail oriented work , cooperati on , professional ism , and a willing ness to go the extra mile to help customers within the policies set by management. Position Responsibilities Provide excellent customer service that exceeds the customers expectations . Have knowledge of all Sutton Swim School policies and procedures and effectively communicate them . Check and respond to emails and voicemails using effective communication skills . Perform day-to-day operational duties Position Qualifications and Requirements * Experience with Customer Service and iClass preferred
* Willing to work 2-3 customer service shifts per week.
* Understand Sutton Swim teaching program and levels (Must pass a swimming levels quiz) .
* Excellent listening and communication skills in person , on the phone , and in writing .
* Basic computer skills (Excel, Word, Outlook).
Professionalism and Organizational skills . Location Campbell, California Department Customer Service Minimum Experience Entry-level Compensation $17-20 (DOE)
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