Lead Product Manager User Design
7 days ago
Product Design Lead BSA/AML Data & Experience Design Wells Fargo is seeking a Product Design Lead to transform how teams experience and manage BSA/AML and client reference data workflows. This role focuses on the intersection of data, design, and compliance, creating human-centered solutions that bring clarity and efficiency to complex regulatory processes. The ideal candidate combines strong design acumen with a deep understanding of operational systems and the data that powers themhelping SSO deliver intelligent, scalable, and compliant customer data experiences. A hands-on designer who bridges data and experience. You think in systems, not screens - understanding that well-designed data journeys are the foundation of strong compliance. In SSO, you'll help reimagine how Bank Secrecy Act / Anti-Money Laundering (BSA/AML) and client data operations work: more unified, transparent, and efficient by design. In this role, you will: Partner with Product, Data, and Operations teams to align user experience with data quality, lineage, and governance standards across client reference data domains. Apply design thinking to map end-to-end compliance journeysidentifying pain points, redundancies, and automation opportunities. Simplify how users interact with Artificial Intelligence (AI) driven and data-enabled platforms, ensuring transparency, explainability, and confidence in decision-making. Experience in blueprinting and systems architecture design. Contribute to a unified experience framework and design system that supports consistency across all SSO compliance and data products. Embed agile design practices into product deliveryprototyping, testing, and refining based on real user feedback. Develop measurable outcomes linking design improvements to operational gains in accuracy, cycle time, and data integrity. Collaborate with data stewards, modelers, and compliance partners to translate regulatory and data requirements into practical, user-centered design solutions. Design intuitive tools and workflows that enhance BSA/AML functions such as onboarding, Know Your Customer (KYC), Customer Due Diligence (CDD), and transaction monitoring. Required Qualifications: 5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Desired Qualifications: 5 years of experience in product, User design (UX), or service design, ideally within financial services or compliance environments. Strong grounding in design thinking, journey mapping, and agile delivery. Ability to interpret data structures, operational pain points, and user behaviors to inform design choices. Proven ability to design complex data workflows and internal enterprise tools. Familiarity with Bank Secrecy Act / Anti-Money Laundering (BSA/AML), Know Your Customer (KYC), and client reference data processes and systems. Excellent communication skills with both technical and business audiences. Job Expectations: This position offers a hybrid work schedule. This position is not eligible for Visa sponsorship. Candidate must reside within a reasonable commute to a location listed in the posting. Pay Range: Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $119,000.00 - $187,000.00 Benefits: Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below: Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Req Number: R-505768
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