Client Service Representative

3 weeks ago

Manchester, United States Interim HealthCare Full time

Client Service Representative (CSR) Full time

in Manchester, NH Experience a culture that values Client Service Representatives (CSRs) for the vital role they play. At Interim HealthCare, you’ll be part of an organization that cares for its employees as much as the clients they serve. Hours: Monday through Friday 8:30am to 5:00pm Pay: $22.00 to $25.00 per hour based on experience Our Client Service Representatives enjoy some excellent benefits: Make a positive impact in the lives of others through the work you do Family-oriented culture that promotes work-life balance Online training, growth and ability to earn CEUs Tuition discounts through Rasmussen University PTO, Holiday Pay, Medical/Dental/Vision & 401(k) Benefits As a Client Service Representative, here’s a big-picture view of what you’ll do: Assist in ensuring compliance with quality and operational standards Schedule staff and improve the process of client/patient scheduling for home care services Document job orders, receive referrals and assist with staffing orders Manage employee files, verify credentials and certifications, conduct background checks and advertise for staff positions as needed A few must-haves for Client Service Representatives: Associate’s degree or equivalent years of training and work experience Minimum of 1 year of experience in healthcare or a related industry, preferred Understanding of state and federal home care standards and regulations Excellent oral and written communication skills with clinical and non-clinical staff Strong organizational skills, attention to detail and computer software proficiency Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Client Service Representatives (CSRs). Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do. Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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