PT Front Desk Agent
2 months ago
What you will be doing
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
- Promptly, accurately and efficiently know how and where to post all charges.
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
- Review any reservations with special requests and work to block rooms accordingly.
- Have knowledge of hotel rates, discounts and how to handle each.
- Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
30559 Flynn Drive, Romulus, Michigan 48174
The Detroit Metro Airport Marriott offers a convenient location and friendly staff to create a personalized experience unique among Detroit airport hotels. Our hotel Near Detroit Airport offers 11 meeting rooms with 6,600 square feet of flexible event space, making it the perfect choice for corporate and social events near the Detroit airport. We have a variety of amenities including complimentary high-speed wireless Internet, 49-inch HDTVs, a modern fitness center, indoor pool and complimentary shuttle service to destinations within a 2-mile radius, including Detroit Metropolitan Wayne County Airport (DTW).
Requirements
What we are looking for
- High work ethic and self-initiative
- May be required to work varying schedules to include nights, weekends, and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests
-
PM Front Desk Agent
4 weeks ago
Romulus, United States Pyramid Global Hospitality Full timeHoliday Inn Detroit Metro Airport in Romulus is looking for a friendly and service oriented front desk agent to join our front desk team! The front desk agent is responsible for greeting and registering guests, providing prompt and courteous service, Front Desk, Agent
-
Front Desk Representative
4 weeks ago
Romulus, Michigan, United States Pyramid Global Hospitality Full timeFront Desk Agent OpportunityWe are seeking a friendly and service-oriented Front Desk Agent to join our team at Holiday Inn Detroit Metro Airport in Romulus.The successful candidate will be responsible for:Greeting and registering guests in a prompt and courteous mannerProviding exceptional customer service to ensure a positive guest experienceWorking...
-
Front Desk Representative
3 weeks ago
Romulus, Michigan, United States Pyramid Global Hospitality Full timeFront Desk Agent OpportunityWe are seeking a friendly and service-oriented Front Desk Agent to join our team at Holiday Inn Detroit Metro Airport in Romulus. As a Front Desk Agent, you will be responsible for greeting and registering guests, providing prompt and courteous service, and ensuring a positive experience for all visitors.Key Responsibilities:Greet...
-
Front Desk Representative
1 week ago
Romulus, Michigan, United States Pyramid Global Hospitality Full timeFront Desk Agent OpportunityWe are seeking a skilled and friendly Front Desk Agent to join our team at Pyramid Global Hospitality. The successful candidate will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth check-in experience.Key Responsibilities:Greet and register guests in a professional and courteous...
-
Front Desk Representative
3 weeks ago
Romulus, Michigan, United States Remington Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Sheraton Detroit Metro Airport. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing front office operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesGuest Service: Greet and...
-
Front Desk Associate
2 weeks ago
Romulus, Michigan, United States Remington Hotels Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Sheraton Detroit Metro Airport. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesCheck guests in and out of the hotel, ensuring accurate and...
-
Front Desk Representative
4 weeks ago
Romulus, Michigan, United States Remington Full timeJob Summary We are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Remington. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a high level of accuracy in all...
-
Front Desk Representative
1 week ago
Romulus, Michigan, United States Remington Hotels Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Remington Hotels. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key Responsibilities Greet and communicate cordially with guests, promptly and professionally...
-
Front Desk Associate
2 weeks ago
Romulus, Michigan, United States Remington Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at the Detroit Metro Airport Marriott. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and personalized experience.Key ResponsibilitiesGuest Check-In/Check-Out: Greet and communicate...
-
Hotel Front Desk Representative
4 weeks ago
Romulus, Michigan, United States American Hospitality Partners LLC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at American Hospitality Partners LLC. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesRegister guests and manage reservations...
-
Front Desk Agent
1 week ago
Romulus, Michigan, United States Marriott International Inc Full timeJob SummaryAs a Front Desk Agent at Marriott International Inc, you will be responsible for organizing and confirming guest check-ins and check-outs, processing room reservations, and handling guest requests and changes. You will also be responsible for securing payment, verifying and adjusting billing, and activating and filing room keys. Additionally, you...
-
Front Office Manager
4 weeks ago
Romulus, Michigan, United States Remington Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at the Detroit Metro Airport Marriott. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesGuest Services:...
-
Night Auditor/Overnight Agent
2 weeks ago
Romulus, Michigan, United States Remington Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Night Auditor/Overnight Agent to join our team at the Detroit Metro Airport Marriott. As a key member of our front desk operations, you will be responsible for ensuring the accuracy and efficiency of our hotel's financial transactions, guest services, and overall customer experience.Key...
-
Front Desk Representative
4 weeks ago
Romulus, Michigan, United States Pyramid Global Hospitality Full timeAbout UsAt Pyramid Global Hospitality, we prioritize our employees and strive to create a supportive and inclusive work environment that fosters growth, development, and well-being.We are committed to our People First culture, which is reflected in our approach to employee development, benefits, and building meaningful relationships.Our comprehensive...
-
Front Desk Associate
4 days ago
Romulus, Michigan, United States Marriott Full timeJob SummaryAs a Front Desk Associate at Marriott, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.Key ResponsibilitiesOrganize and confirm guest...
-
Hotel Front Desk Night Auditor
1 week ago
Romulus, Michigan, United States Delta Hotels by Marriott Full timeHotel Night Auditor Job DescriptionDelta Hotels by Marriott is seeking a skilled Night Auditor to join our team. As a Night Auditor, you will be responsible for preparing and distributing daily, weekly, and monthly reports to general manager, department heads, and hotel management. You will also verify, audit, and reconcile all financial records such as room...
-
Hotel Front Desk Night Auditor
1 week ago
Romulus, United States Delta Hotels by Marriott Full timeDescription Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll...
-
Hotel Front Desk Night Auditor Position
4 days ago
Romulus, Michigan, United States Delta Hotels by Marriott - Detroit Metro Airport Romulus, MI Full timeJob SummaryDelta Hotels by Marriott is seeking a skilled Night Auditor to join our team at the Detroit Metro Airport Romulus, MI location. As a Night Auditor, you will play a critical role in ensuring the accuracy and integrity of our financial records.Key Responsibilities:Prepare and distribute daily, weekly, and monthly reports to management and department...
-
Guest Services Rep Part
3 weeks ago
Romulus, United States Extended Stay Full timeExtended Stay - 30325 Flynn Dr. [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...
-
Front Desk Agent
4 weeks ago
Romulus, United States Remington Full timeJob DescriptionWhat you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or...