Operations Supervisor

3 weeks ago

Lock Haven, United States UGI Full time

Requisition Number: 24301

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.

We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.

UGI is committed to acting in a sustainable and socially responsible manner to minimize our impact on the environment and to enrich the lives of our customers, communities, and employees. To learn more about UGI's workplace culture, sustainability efforts, and commitment to diversity, equity and inclusion (DE&I), we invite you to visit our UGI Corporate sustainability page.

Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services

Job Summary

With a commitment to safety, the Sr. Supervisor of Operations oversees the regional employees in the day-to-day activities including scheduling, administrative responsibilities, customer service, problem resolution, training, and safety. The Sr. Supervisor is also expected to show a field presence as it relates to the work they oversee. Job requires supervision after hours on an on-call basis.

Duties and Responsibilities

  • Directly supervise UGI and contractor employees in the safe, reliable, and efficient installation and maintenance of UGI distribution facilities.
  • Develop and Implement cost saving measures within the C&M Operation. Review paperwork to ensure proper contractor billing. Review as-built sketches to ensure accuracy.
  • Work with employees as a group and individually to develop and enhance technical skills, knowledge of installation and safety standards.
  • Complete all required reports and computer inputting as required. Respond to and address customer complaints.
  • Respond to, and take a leadership role in, emergency situations.
Knowledge, Skills and Abilities
  • Must have the ability to work well independently and with others.
  • Ability to prioritize and multi-task.
  • Ability to take direction and provide direction to others.
  • Problem solving skills to appropriately plan day to day activities.
  • Knowledge of construction methods and practices related to the installation, restoration, and maintenance of gas facilities.
  • Excellent communication skills, both written and verbal are essential.
  • Strong computer skills with Microsoft Office experience.
  • Safe Driving History and valid driver's license (confirmed by Driver's record check) - recent and/or multiple driving violations may disqualify candidates from employment.
  • Previous supervisory or leadership experience preferred.
Education and Experience
  • High School Diploma or GED equivalent.
  • 5 years of job related experience.
We offer comprehensive benefits, some of which are:
  • medical, prescription, dental, vision, life insurance
  • disability plans
  • 401(k) matched savings plan
  • paid vacation
  • company stock purchase program
  • wellness programs
  • tuition reimbursement
  • paid parental leave
  • paid volunteer time
  • adoption assistance


UGI Utilities, Inc. is an Equal Opportunity and Affirmative Action Employer. As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a). The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.

As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

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