Digital & IT Senior Analyst
2 weeks ago
Job Title: Digital & IT Senior Analyst
Location: Akron, OH, 44306
Duration: 7+ months ("Possible ext")
Summary
The Digital and IT Senior Analyst defines, configures, tests, trains, and supports business-related information technology requirements and systems. Collaborating with Group and Division subject matter experts and 3rd party IT vendors, they lead directly, or co-lead, single technology or regional IT projects with accountability for completing on time, within budget, and meeting expectations.
Responsibilities
Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; guide to project resources within and across multiple teams as needed
Performs system analysis, interprets data to identify gaps in technology or processes, and makes recommendations within the IT and/or business function
Assists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure.
Communicate decisions & formalize recommendations impacting the area of responsibility to the manager and business partners and key stakeholders where appropriate
Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors
Manages own priorities and provides direction, guidance, and mentoring to team members
Delivers multiple solutions while managing conflicting priorities and resources
Conducts knowledge transfer and/or cross-training with team members
Empowering and encouraging team members to provide feedback on ideas that deliver quality solutions
Ability to travel as needed
Available to provide after-hours technical support as needed
This position may be assigned (but is not limited to) one of the following key Digital and IT disciplines and/or services:
Application Programming
Software Support
Database Administration
PC Support
LAN/WAN Support
Help Desk
Engineering Systems
IT Security
Business Systems (Client, JDE, SAP, or similar)
Requirements
Education: Bachelor’s degree in computer science, information systems, or related area (Or international equivalent).
4+ years of related IT experience
Excellent written and verbal communication and collaboration skills
Strong interpersonal skills relate well with all levels of the organization
Demonstrated leadership aptitude, learning agility, and adaptability
Demonstrated ability to lead teams and manage projects effectively
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