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Store Team Member

2 months ago

Denton, United States Academy Sports Full time

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. He/she is responsible for ensuring fast, friendly customer service, navigating the abundance of choices Academy has to offer, and impacting customer satisfaction, store profitability, and Academy’s Mission. Job Description: Sales Team Member Positions: Outdoor Enthusiast Sales Team Member Apparel Sales Team Member Fishing and Hunting Sales Team Member Footwear Sales Team Member Sports Store Cashier Logistics/Merchandising/Operations Positions: Asset Protection Team Member Custodian Inventory Control Team Member Merchandising Team Member Receiving Team Member eCommerce Fulfillment Team Member Education: High school diploma or general education degree (GED) preferred. Associates or Bachelor’s in Criminal Justice preferred (Asset Protection Team Member Only). Work Experiences: Previous related work experience preferred. Operating POS equipment, symbol, and telephone preferred. (Cashier Only) 4+ years of personal experience with outdoor hobbies, interests, and skill sets; fishing and hunting experience preferred. (Outdoor Enthusiast Only) CPR and First Responder certification is a plus. (Asset Protection Team Member Only) Loss Prevention or Criminal Justice background is a plus. (Asset Protection Team Member Only) Skills: Excellent customer service orientation. Ability to connect, build rapport, and engage with customers; bilingual a plus. Effective problem solving and communication with customers and team members. Ability to execute multiple tasks with superior organizational skills and detail orientation. Read, interpret, and follow documents such as safety rules and procedure manuals. Proficiently use basic mathematical computations. Emergency response procedures. Strong situational awareness and observation skills. Responsibilities: Ensure fast, friendly customer service. Assist customers in navigating product choices. Impact customer satisfaction and store profitability. Physical Requirements & Attendance: Ability to work flexible schedules such as nights, weekends, and holidays based on business needs. Acceptable level of hearing and vision to perform job duties. Frequently required to walk, reach, and talk. Occasionally required to sit, climb, balance, stoop, kneel, crouch, push, and pull. Constantly lift up to 10 pounds and occasionally lift up to 60 pounds. Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law. #J-18808-Ljbffr