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Night Auditor

4 months ago

Iron Mountain, United States Pine Mountain Resort Full time

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company

Location Description:

Welcome to Pine Mountain Ski & Golf Resort, featuring our Upper Peninsula Premium 4-star all-season destination located in Iron Mountain, Michigan. Located less than 3 miles from Ford Airport and US route 2 you will enjoy easy access to numerous activities including top rated skiing with miles of some of the best groomed ski runs in the Midwest for every level of skier and snowboarding.

Overview:

The Night Auditor uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Night Auditor is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. This role serves the key hours where service is of utmost importance, typically from 10pm to 8am.

  • This is a full time position

  • $13.00 per hour

Responsibilities

  • Provide exceptional customer service by being engaging and taking sincere interest.

  • Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.

  • Promote and sell special hotel programs.

  • Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.

  • Maintain house bank. Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.

  • Generate, Print and distribute daily and weekly reports.

  • Ensure the Night Audit procedures are followed with great attention to detail.

  • Communicate all pertinent information to manager on duty.

  • Assist other departments as needed.

Qualifications:

  • Must have the ability to work the overnight hours.

  • A high attention to detail..

  • An outgoing and engaging personality.

  • Strong Computer skills.

  • Excellent verbal and written communication skills.

  • Ability to work in a fast-paced setting.

  • Ability to stand for the duration of the shift.

  • Must be available to work various shifts including weekends and holidays.