Credit services associate

3 weeks ago


New Braunfels, United States Randstad Full time

Are you passionate about providing top-notch customer service and managing account information? Join our dynamic team as a Credit Services Associate and make a difference in how business is done. Why Join Us? Be part of a supportive team that values your contribution.Develop your career with opportunities for growth and advancement.Enjoy a work environment designed for your comfort and success. salary: $16 - $16.75 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesMust be available to work onsite in New Braunfels Accurately and promptly inputs customer selections into the order processing system.Monitors and tracks customer orders to ensure adherence to credit and collection standards and timely delivery.Handles general customer account inquiries via phone, email, and fax.Follows up as needed to meet customer expectations.Uses business systems to document notes and gather information.Resolves customer issues, including processing adjustments for late charges and discrepancies based on established guidelines.Conducts monthly department audits, including call evaluations, account notation, updating contact information, and responding promptly to account inquiries via phone, email, or fax.Performs additional tasks as required. Skills Customer Service (3 years of experience is required)Order ProcessingData Entry Qualifications Years of experience: 3 yearsExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.



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