CSR/Teller - East Side (Evansville, IN) - Full Time

4 weeks ago

Evansville, United States Fifth Third Full time

Make banking a Fifth Third better

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Customer Experience Function:

  • Promote good customer experience by consistently providing best in class customer satisfaction by adhering to and applying customer experience key behaviors in a friendly demeanor, exemplifying a can-do attitude, and portraying a willingness to help at all times.
  • Have a developed rapport with the customer base and have knowledge of account ownership.
  • Act with confidence by answering and/or finding answers to customer questions and finding solutions to customer issues.
  • Be responsive and timely with correspondence and problem resolution.
  • Maintain a position of trust and responsibility by keeping all customer business confidential.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.

Operations Function:

  • Perform daily office responsibilities, working with the platform team, to maintain the efficient operation of the office.
  • Maintain a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed.
  • Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.
  • Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as necessary.
  • Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.

Referrals Function:

  • Consistently meet or exceed sales referrals, as set by management.
  • Actively involve self in daily huddles, sales meetings and staff meetings.
  • Maintain a well-developed working knowledge of the complete line of Retail products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
  • Initiate conversations to uncover customer needs and effectively refer customers to business partners for the selling of bank products and services.
  • Utilize appropriate tools for all referrals sent to business partners for tracking purposes.
  • Consistent daily review of tools and dashboards for referral progression and monitoring of referral fulfillment to ensure proper disposition of referrals.
  • Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.

SUPERVISORY RESPONSIBILITIES:

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • High school diploma/GED.
  • Work involves extensive cash handling, which requires ability to perform advanced math functions.
  • Work involves contact with the public, necessitating the ability to present a professional image.
  • Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue.
  • Work requires the ability to properly read and write well enough to communicate in both oral and written form.
  • Position requires knowledge of retail policies and procedures in order to perform the essential duties.
  • Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution.
  • Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management.
  • Need to have flexibility in scheduling.

WORKING CONDITIONS:

  • Normal office environment.
  • Extending viewing of computer screens.
CSR/Teller - East Side (Evansville, IN) - Full Time LOCATION -- Evansville, Indiana 47715

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

  • CSR/Teller - North Green River Rd (Evansville) - Full Time

    3 weeks ago

    Evansville, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer...

  • CSR/Teller - North Green River Rd (Evansville) - Full Time

    3 weeks ago

    Evansville, United States Fifth Third Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies....

  • Primary Care Nurse Practitioner

    4 weeks ago

    Evansville, United States Protouch Staffing Full time

    Primary Care Nurse Practitioner - Evansville, IN Job Type: Full-time Shift: Days Pay Range: $110k - $125k Job Summary: The facility is looking for experienced Primar Care Nurse Practitioner who can join their facility immediately in Evansville, IN. Job Requirements: 2-3 years of work experience as a Nurse Practitioner in Primary Care Current BLS and...

  • Flynn Group

    17 hours ago

    Evansville, United States Flynn Group - Taco Bell - Evansville Full time

    Are you experienced in the restaurant industry, but looking for something more? Flynn Group - Taco Bell - Evansville is looking for a full time or part time Store Manager in Evansville, IN and you could be the perfect fit! As Store Manager, you are responsible for the overall operations of the restaurant. This includes but is not limited to... -Building,...

  • Flynn Group

    17 hours ago

    Evansville, United States Flynn Group - Taco Bell - Evansville Full time

    Flynn Group - Taco Bell - Evansville is looking for a Restaurant GM in Evansville, IN with a proven track record. This full time or part time position is perfect for someone who is passionate about food, truly cares about guest satisfaction, and thrives in a fast-paced environment. Responsibilities include: -Building, training & leading a team -Overall...

  • Primary Care Nurse Practitioner

    1 month ago

    Evansville, IN, United States ProTouch Staffing Full time

    Primary Care Nurse Practitioner - Evansville, IN Job Type: Full-timeShift: DaysPay Range: $110k - $125kJob Summary: The facility is looking for experienced Primar Care Nurse Practitioner who can join their facility immediately in Evansville, IN.Job Requirements:2-3 years of work experience as a Nurse Practitioner in Primary CareCurrent BLS and licensure in...

  • Certified Nursing Assistant

    1 month ago

    Evansville, United States Daughters of Charity Ministries Full time

    Job DescriptionJob DescriptionThe Daughters of Charity and Seton Residence are currently seeking a part time Staff Nurse to join our team.Are you a natural caregiver with a servant's heart? Do you enjoy stable, meaningful work with a great team? If so, Seton Residence might be the perfect fit for you!A little about us.Seton Residence is the home to 65...

  • Sales Associate

    3 months ago

    Evansville, United States Evansville Goodwill Industries, Inc. Full time

    Job DescriptionJob DescriptionMore than a job, a mission! When you support your organization through the generation of revenue, you are contributing to the mission of Goodwill.We are more than just selling donations; we use the funds generated to provide employment services, digital skills training, guide programs, and a school for adult students to obtain...

  • Certified Nursing Assistant

    1 month ago

    Evansville, United States Daughters of Charity Ministries Full time

    Job DescriptionJob DescriptionThe Daughters of Charity and Seton Residence are currently seeking a Staff Nurse to join our team.Are you a natural caregiver with a servant's heart? Do you enjoy stable, meaningful work with a great team? If so, Seton Residence might be the perfect fit for you!A little about us.Seton Residence is the home to 65 retired...

  • Full-Time EMT

    2 weeks ago

    Evansville, United States AMR Corp. Full time

    Located in Evansville, INMore Information about this Job:IMMEDIATELY HIRING! Full-Time EMT (Weekend Shift) Opportunity!Starting compensation of $17 per hour (more depending on years of experience)!We're hiring Emergency Medical Technicians (EMTs) that will respond to emergency and non-emergency requests for medical assistance and deliver high-quality care,...

  • Evansville, IN

    1 month ago

    Evansville, United States Glenn's Cleaning Services Full time

    Job DescriptionJob DescriptionSalary: Hey.....Evansville, IN Peeps!!!Want to be PAID WEEKLY, earn PTO on day 1 and MORE?  GCS is accepting applications to join our Ivy Tech Pod. General Janitorial tasks, sanitizing restrooms, sweeping, mopping, vacuuming as well as other cleaning tasks.  Requires attention to detail and ability to be flexible.  Full time...

  • Evansville, IN

    1 month ago

    Evansville, United States Glenn's Cleaning Services Full time

    Job DescriptionJob DescriptionSalary: Hey.....Evansville, IN Peeps!!!Want to be PAID WEEKLY, earn PTO on day 1 and MORE?  GCS is accepting applications to join our Ivy Tech Pod. General Janitorial tasks, sanitizing restrooms, sweeping, mopping, vacuuming as well as other cleaning tasks.  Requires attention to detail and ability to be flexible.  Full time...

  • Substitute Teacher

    7 days ago

    Evansville, Indiana, United States Evansville Vanderburgh School Corporation Full time

    Job SummaryWe are seeking a qualified Substitute Teacher to join our team at the Evansville Vanderburgh School Corporation. As a Substitute Teacher, you will be responsible for providing instruction and supervision to students in a classroom setting.Key ResponsibilitiesProvide classroom instruction to students as outlined in lesson plans.Create a classroom...

  • Retail Sales Consultant West Side

    3 months ago

    Evansville, United States American Telephone and Telegraph Company Full time

    Enhance Your Experience Get a newer, better browser (it's free!) Ready for an A different browser will keep you connected to the full website experience and protect you from security risks. Enhance Your Experience Get a newer, better browser (it's free!) Ready for an A different browser will keep you connected to the full website experience and protect you...

  • Donation Attendant

    3 months ago

    Evansville, United States Evansville Goodwill Industries, Inc. Full time

    Job DescriptionJob DescriptionMore than a job, a mission! When you support your organization through the generation of revenue, you are contributing to the mission of Goodwill.We are more than just selling donations; we use the funds generated to provide employment services, digital skills training, guide programs, and a school for adult students to obtain...

  • PRN Dietary Assistant

    1 month ago

    Evansville, United States Daughters of Charity Full time

    Seton Residence is currently seeking a PRN Dietary Assistant. Seton Residence, the home to 52 retired Catholic Sisters, is located on the West Side of Evansville just down the road from University of Southern Indiana and provides three levels of nursing care - independent, assisted, and skilled in a private facility. Seton Residence offers a beautiful,...

  • Full-Time EMT

    1 week ago

    Evansville, United States AMR Corp. Full time

    Located in Evansville, IN More Information about this Job: IMMEDIATELY HIRING! Full-Time EMT (Weekend Shift) Opportunity!Starting compensation of $17 per hour (more depending on years of experience)! We're hiring Emergency Medical Technicians (EMTs) that will respond to emergency and non-emergency requests for medical assistance and deliver high-quality...

  • Full-Time EMT Basic

    1 month ago

    Evansville, United States AMR Corp. Full time

    Located in Evansville, IN More Information about this Job: IMMEDIATELY HIRING! Full-Time EMT (Float) Opportunity Starting compensation of $17 per hour (more depending on years of experience)! There will be a bi-annual bid for shift time for this EMT (Float) position. Work dates will be selected on a monthly basis (schedule discussed further during interview...

  • Caregiver for Seniors

    2 days ago

    Evansville, Indiana, United States Village Caregiving - Evansville, IN Full time

    About the RoleVillage Caregiving - Evansville, IN is seeking a compassionate and dedicated individual to join our team as an In-Home Caregiver. This is a part-time, hourly position where you will work independently to provide essential care and support to individuals in need in the Evansville area.Key ResponsibilitiesProvide in-home care and support to...

  • Licensed Practical Nurse

    1 week ago

    Evansville, United States Evansville Manor Full time

    *Evansville Manor* is a skilled nursing facility located in Evansville, Wisconsin, as a part of the Eden Senior Care network. We are recruiting positive, happy, and reliable Full-time and Part-time Licensed Practical Nurses to join our team!_Eden Senior Care, founded in 2016, is a growing Healthcare Management company focused on managing and operating...