Dealer Services Specialist II

2 months ago

Manheim, United States Cox Communications Full time
Company
Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Dealer Services Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation
Hourly base pay rate is $17.40 - $26.06/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Dealer Services Specialist II

Are you ready to drive your career forward? We're hiring a Dealer Services Specialist II to join our team at Manheim (part of the Cox family of businesses).

In this role, you will be the pivotal point of contact for our dealer clients, ensuring their auction experience is efficient, professional and enjoyable.

If you love cars and have exceptional customer service skills, we want to hear from you

What's in It for You?

Here's a sneak peek at the benefits you could experience as a Cox employee:
  • A competitive salary and top-notch bonus/incentive plans.
  • Exceptional work-life balance, generous time-off policies and accommodating work schedules.
  • Comprehensive healthcare, with multiple options for individuals and families.
  • Generous 401(k) retirement plans with company match.
  • Professional development and continuing education opportunities.
  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
  • Extra perks like pet insurance, employee discounts and much more.
  • Check out all our benefits.

    What You'll Do

    You'll help provide outstanding service and foster lasting relationships within the automotive community. Here's a closer look at how you'll make an impact:
  • Represent the dealer sales lane on sale days and promote Manheim products and services.
  • Receive reserve prices from dealers, assign order numbers, represent vehicles on the auction stage and negotiate conditional bids.
  • Work with dealers, managers and coordinators to ensure vehicles are ready for auction, both in-lane and online.
  • Provide training and consultation on our products and services
  • Assist with customer care issues and respond to dealer inquiries, problems or concerns in a professional manner and escalate as necessary.
  • Who You Are

    You can think on your feet and address issues promptly, maintaining a smooth auction process. You're committed to following all health and safety procedures and to maintaining strong relationships with dealers. Here's more on what you have to offer:

    Minimum:
  • A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification in a related discipline or 5 years of experience in a related field.
  • A valid driver's license.
  • Strong communication and interpersonal skills.
  • The ability to perform at a high level and adapt within a fast-paced team environment.
  • The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds.
  • Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus.
  • Preferred:
  • 1 to 3 years of auction experience or 2 to 4 years of dealership experience.
  • Previous experience in sales support role.
  • Cruise into the fast lane with us. Join Cox today
  • Consult customers on floor prices and market values of vehicles.
  • Walk vehicles with account representative and make recommendations for reconditioning to increase vehicle value.
  • Coordinate with recon shops and lot operations to complete vehicle repairs, inspections and details to ensure vehicles are prepared and ready for sale.


Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

  • Dealer Services Specialist II

    2 months ago

    Manheim, United States Cox Communications Full time

    CompanyCox Automotive - USAJob Family GroupVehicle OperationsJob ProfileDealer Services Specialist IIManagement LevelIndividual ContributorFlexible Work Option No remote option; must work at a specified Cox locationTravel %NoWork ShiftDayCompensationHourly base pay rate is $0.00 - $0.00/hour. The hourly base rate may vary within the anticipated range based...

  • Commercial Services Specialist II

    2 months ago

    Manheim, United States Cox Enterprises Full time

    Job Description Job Responsibilities: You’ll develop and manage relationships with internal and external business partners, and you’ll assist with auction operations from start to finish, right up to notifying customers of the latest news. You’ll assist with the coordination and execution of sale day activities. You’ll input vital...

  • Customer Service

    1 week ago

    Manheim, United States TPI (Tech Providers, Inc.) Full time

    Position Title: Customer Service Location: Manheim, PA – Onsite Expected Duration of Project: 12+ month contract JobDiva # 24-01876 Job Requirements: The CSR will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard...

  • Customer Service

    2 days ago

    Manheim, United States Tech Providers Inc Full time

    Position Title: Customer ServiceLocation: Manheim, PA – Onsite EssentialExpected Duration of Project: 12+ month contract Job Requirements:The CSR will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard processes to create a...

  • Customer Service

    2 weeks ago

    Manheim, United States Tech Providers Inc Full time

    Position Title: Customer ServiceLocation: Manheim, PA – Onsite EssentialExpected Duration of Project: 12+ month contract Job Requirements: The CSR will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard processes to create a...

  • Customer Service

    2 weeks ago

    Manheim, United States Tech Providers Full time

    Position Title: Customer Service Location: Manheim, PA – Onsite Essential Expected Duration of Project: 12+ month contract Job Requirements: The CSR will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard processes to create...

  • Vehicle Operations Support Specialist II

    2 months ago

    Manheim, United States Cox Communications Full time

    Manage account relationships, maintain effective communications, and ensure customer requirements are met. Work with commercial clients to relay information regarding the condition of their car and obtain required approvals to move forward with recon Support Specialist, Operations, Vehicle, Support, Specialist, Operation, Manufacturing

  • Personal Support Specialist

    2 weeks ago

    Manheim, Pennsylvania, United States AbaCares Services Full time

    Job OverviewAbout Us:AbaCares Services is committed to delivering compassionate and dependable support to individuals requiring assistance with their daily routines. Our mission is to ensure that clients receive exceptional care while preserving their dignity and autonomy.Position Summary:We are looking for a dedicated and empathetic Personal Support...

  • Auto Auction Crew Lead Driver

    1 month ago

    Manheim, United States Cox Enterprises Full time

    Coordinate move requirements with lot manager and quadrant coordinator.Assist supervisor in making sure that lease lanes and pre-sales are properly staged and parked.Perform daily maintenance and routine checks of the van and clean and service the vehicle with fuel, lubricants, and accessories.Ability to drive vehicles with standard and automatic...

  • Auto Auction Crew Lead Driver

    1 month ago

    Manheim, Pennsylvania, United States Cox Enterprises Full time

    Coordinate move requirements with lot manager and quadrant coordinator.Assist supervisor in making sure that lease lanes and pre-sales are properly staged and parked.Perform daily maintenance and routine checks of the van and clean and service the vehicle with fuel, lubricants, and accessories.Ability to drive vehicles with standard and automatic...

  • Production Associate II

    4 weeks ago

    Manheim, United States Carel Usa Llc Full time

    Job DescriptionJob DescriptionLooking for a new opportunity....We create products that deliver energy savings and minimize environmental impact through the use of advanced technologies and tailored services.CAREL USA, Inc. is an innovative, high-tech company that offers professional development and skills enhancement opportunities, both nationally and...

  • Production Associate II

    4 weeks ago

    Manheim, United States Carel Usa Llc Full time

    Job DescriptionJob DescriptionLooking for a new opportunity....We create products that deliver energy savings and minimize environmental impact through the use of advanced technologies and tailored services.CAREL USA, Inc. is an innovative, high-tech company that offers professional development and skills enhancement opportunities, both nationally and...

  • Part-Time Sale Day Driver

    3 months ago

    Manheim, United States Cox Communications Full time

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Driver I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $15.27. Position may be eligible for additional compensation that may include commission (annual,...

  • Automotive Collision Repair Specialist

    2 weeks ago

    Manheim, Pennsylvania, United States Hondru Ford of Manheim Full time

    Automotive Collision Repair Specialist at Hondru Ford of ManheimWe are seeking a talented Automotive Collision Repair Specialist to join our esteemed team at Hondru Ford of Manheim.Key Responsibilities:Execute vehicle repairs in accordance with manufacturer specifications and provided estimates.Ensure the accurate ordering and receipt of necessary...

  • Full-Time Driver

    2 weeks ago

    Manheim, United States Cox Communications Full time

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Driver I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $15.27. Position may be eligible for additional compensation that may include commission (annual,...

  • Full-Time Driver

    2 weeks ago

    Manheim, United States Cox Communications Full time

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Driver I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $15.27. Position may be eligible for additional compensation that may include commission (annual,...

  • Administrative Support Specialist

    6 days ago

    Manheim, Pennsylvania, United States Liberty Employment Solutions Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Liberty Employment Solutions. As a key member of our hiring operations team, you will play a critical role in supporting our clients' hiring needs.ResponsibilitiesManage candidate flow through our hiring process, ensuring timely and...

  • Equipment Delivery Driver

    2 months ago

    Manheim, United States Deer Country Farm & Lawn Inc. Full time

    Job DescriptionJob DescriptionPurpose:Operates vehicles to transport equipment for the dealership and may complete light on-the-road repair work. May instruct customers on basic equipment operating procedures.Responsibilities:Transports equipment to/from customers and/or between dealer facilities; may also pick-up equipment from other vendors as...

  • Parts Specialist

    4 days ago

    Manheim, Pennsylvania, United States Deer Country Farm & Lawn Inc. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Parts Specialist to join our team at Deer Country Farm & Lawn Inc. The successful candidate will be responsible for managing the parts department, ensuring efficient inventory management, and providing exceptional customer service.Key ResponsibilitiesInventory Management: Receive, verify, and...

  • Auto Detailer Recon Specialist

    3 months ago

    Manheim, United States Hondru Chevrolet of Manheim Full time

    Job DescriptionJob DescriptionWe are looking for a Recon Specialist to join our team. Your primary responsibilities are to assist in cleaning and detailing used vehicles as well as cleaning new vehicles for delivery to our customers.  This is a full-time, hourly position working Monday through Friday from 7:30 am until 4:00 pm.   The starting wage will...