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Tier 3 Telephony Engineer

2 months ago

McLean, United States iNovex Information Systems Full time
Job Brief

VOIP; Telephony

Job Description

We're searching for talented individuals who provide critical voice, video, and collaboration services for the full spectrum of operations to key government customers. This program will maximize the effectiveness and efficiency of our country's most important missions both at home and abroad. If you are ready to support a high-performing team that truly makes a difference, thencome join us

Job Description:

We are looking for Tier 3 Telephony Engineer to support the Telephony Team in providing Tier 3 maintenance and troubleshooting of telephonic switches and equipment.

The Telephony Engineer shall possess the following capabilities:

  • Install, repair, and maintain a variety of telephony and related equipment including telephone switches, remote switching modules, VOIP systems, and trunk interfaces.
  • Provide customer with capabilities design services and make recommendations as to new equipment, upgrades, and capabilities to be incorporated into the existing network.
  • Employ in-depth knowledge of telephone switching and network technologies and hardware including VOIP.

Qualifications:

  • Candidate must have a total of 12 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 12 years of work history OR an Associate's and 10 years, a Bachelors' and 8 years, a Masters and 6 years or a PhD and 2 years of work history.
  • Familiarity with leading telephony equipment vendors such as Avaya, Cisco, and DSG.
  • One of the following certifications is required: Avaya, VOIP, STU/STE, Call Managers, ACD, Tempest Repair
  • End user equipment familiarity is also required.

Position requires active Security Clearance with appropriate Polygraph

RealmOne is a mid-sized science and technology company dedicated to solving our customers' toughest mission challenges.

Headquartered in Columbia, MD., RealmOne supplies advanced cybersecurity, data science and software engineering services and products to customers in the Government and commercial sectors.

RealmOne has won numerous awards, to include Top Workplaces by the Baltimore Sun. Across more than 20 prime contracts, RealmOne is a premiere innovator for the Government and Department of Defense, and our team is located across the United States. RealmOne has won numerous awards, to include Top Workplaces by the Baltimore Sun. Across more than 20 prime contracts, RealmOne is a premiere innovator for the Government and Department of Defense, and our team is located across the United States.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.