![Global Free Classified Ads](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
2 months ago
** Customer Service Representative (El Paso, TX)**
Listing ID: 13867187 [ ] Maximus is currently seeking a Customer Service Representative to support the Department of Education. The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
*Must live within an hour of El Paso, TX.
*As a large employer and Federal contractor, Maximus is subject to various vaccine mandates across our lines of business. Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process. Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment.
Primary Responsibilities:
Respond to incoming calls, e-mails or chats regarding Federal Student Aid (FSA) Loan Servicing
Answer inquiries and notate accounts regarding information provided and actions taken in response to those inquiries
Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
Refer escalated calls or inquiries to appropriate levels as needed
Use computerized system for tracking, information gathering, and/or troubleshooting
Support Contact Center expectations as well as departmental and corporate policies and procedures
Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
Minimum Requirements:
High School diploma or GED required
Minimum six (6) months customer service or administrative or call center experience required
Must be able to speak, read, and write in English fluently
PC skills including MS Office applications required
Ability to type a minimum of 23 WPM
Additional Requirements as per Contract/Client:
Must reside in the U.S. and be a U.S. citizen
Must be able to pass a criminal background check
Must not be delinquent or in default on any federal student loans
May be required to work scheduled holidays, overtime, and weekends
Must have high speed internet (minimum of 20 mbps) and be able to connect an ethernet cable directly to the router (cannot connect via Wi-Fi)
All new hires may be required to travel to company designated location to obtain a PIV (Personal Identity Verification) card
Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education **Listing ID:** 13867187 **Employer** Maximus **Job function** Customer Service Representative **Job type** full-time **Job industry** Government Administration **Education required** High School Diploma or GED **Immigration status** Citizen
-
Customer Service Representative
3 months ago
El Paso, United States Trans Perfect Translations Full timeEach of our 100 offices has its own individual identity, and each also has its own unique rewards. Customer Service Representatives are responsible for processing in-bound calls with third party client displaying great customer service skills to ensu Customer Service, Customer Service Representative, Representative, Skills, Retail, Business Services
-
Customer Service Representative
2 months ago
El Paso, United States Sentry Insurance Group Full timeAt Sentry, our priority is providing exceptional customer service and we currently have an opening for you to join this exciting team. This is a great opportunity to start or grow your career in a fun, team-focused environment, while facing new chall Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Insurance,...
-
Customer Service Representative
3 months ago
El Paso, United States Sumitomo Electric Industries Full timeBasic Duties: - Create spreadsheets to track important customer information and orders. - Transfer data from customers' websites, spreadsheets, etc. to the system. - Organize existing data in a spreadsheet. - Verify outdated data and make any necessa Customer Service Representative, Customer Service, Business Operations, Representative, Data Entry,...
-
Customer Service Representative
2 weeks ago
El Paso, United States Caliber Collision Repair Services Full timeService Center. El Paso Mesa. BENEFITS OF JOINING CALIBER - Benefits from day one: Immediately eligible for medical, dental and vision. Industry Comparable Pay Paid weekly and eligible for overtime. Paid Vacation & Holidays Begin accruing day 1 C Customer Service Representative, Customer Service, Representative, Retail, Service
-
Customer Service Representative
3 weeks ago
El Paso, United States Automatic Data Processing Full timeADP is hiring an Associate Client Support Consultant. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelin Customer Service Representative, Customer Service, Client Support, Representative, Desktop Support, Retail
-
Customer Service Representative
2 weeks ago
El Paso, United States Circle K Stores Inc. Full timeCustomer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible...
-
Customer Service Representative
2 days ago
El Paso, United States Lyneer Staffing Solutions Full timeWe are hiring a Customer Service Representative to manage customer queries and complaints. You will be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experienced working with computers. ...
-
Customer Service Representative
3 months ago
El Paso, United States Million Air Full timeDo you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a valued part of our award-winning...
-
Customer Service Representative
2 weeks ago
El Paso, United States U-Haul Full timeLocation: 8450 Montana Ave, El Paso, Texas 79925 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...
-
Customer Service Representative
1 month ago
El Paso, United States DialAmerica Marketing, Inc. Full timeTitle Customer Service Representative - Apply Today, Start ASAP! Category Customer Service Type Full Time Address 1320 Adabel Drive El Paso, TX 79936 Pay: After training, our top agents make an average of $10-$15 an hour At Aucera your career growth is a priority. As a Customer Service Rep, you will ensure a memorable customer experience by using needs-based...
-
Customer Service Representative
2 weeks ago
El Paso, United States VUMI Canada Inc. Full timeAbout Us Assured Benefits Administrators, Inc. (ABA) is a full-service third-party administrator, or TPA, providing flexible and fully integrated healthcare administration and management solutions across the United States since 1985. We are part of an international healthcare group with more than 35 years of industry experience, and we’re fully integrated...
-
Customer Service Representative
2 months ago
El Paso, United States GC Services Full timeInte. Logix is seeking a Customer Service Representative to join our organization, onsite. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal c Customer Service Representative, Customer Service, Customer Experience, Representative, Retail
-
Customer Service Representative
3 months ago
El Paso, United States U-Haul Full timeLocation: 6335 N Mesa St, El Paso, Texas 79912 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service Representative
2 weeks ago
El Paso, United States U-Haul Full timeLocation: 8833 Dyer St, El Paso, Texas 79904 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service Representative
3 months ago
El Paso, United States First Insurance Group Full time** Customer Service Representative** **Job Category****:** First Insurance Group **Requisition Number****:** CUSTO002939 Showing 1 location **Job Details** **Description** ****Position Title:** Customer Service Representative** ****Department:** First Insurance Group Employee Benefits** ****Position Reports to:** Vice President, Employee Benefits**...
-
Customer Service Representative
2 months ago
El Paso, United States Assured Benefits Administrators Full timeJob DescriptionJob DescriptionABOUT USAssured Benefits Administrators, Inc. (ABA) is a full-service third-party administrator, or TPA, providing flexible and fully integrated healthcare administration and management solutions across the United States since 1985. We are part of an international healthcare group with more than 35 years of industry experience,...
-
Customer Service Representative
2 weeks ago
El Paso, United States Dynisco Full timePosition Overview: The Customer Service Representative provides support to our customers and sales team members. The primary job responsibilities require excellent customer service, data entry skills and attention to detail with contract/purchase order review to ensure orders are processed correctly. The ideal candidate may coordinate the repair of...
-
Customer Service Representative
3 months ago
El Paso, United States Million Air Full timeOur motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team. The Customer Service...
-
Customer Service Representative
2 days ago
El Paso, Texas, United States Sedgwick Full timeAbout the RoleSedgwick is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Service Team, you will play a critical role in providing exceptional service to our clients and customers.Key ResponsibilitiesAssign new claims to the appropriate claims handler, ensuring...
-
Lead Customer Service Representative
2 weeks ago
El Paso, United States HME Specialists LLC Full timeJoin our team at HME Specialists in El Paso as a Lead Customer Service Representative and take the lead in creating exceptional customer experiences. This role offers an exciting opportunity to showcase your problem-solving skills while providing empathetic support to our valued customers. As a customer-centric company, we rely on our customer service team...