Customer Success Manager

3 weeks ago


Longmont, United States ABC Legal Services Full time

If interested in this job, please submit an application Docketly is a growing SaaS company in Longmont, Colorado. An appearance counsel provider for the legal industry, we find attorneys to stand-in on short, procedural hearings. We are looking for a passionate, hands-on, technical, innovative individual to join our growing Customer Success team. As a Customer Success Manager, you will be responsible for customer satisfaction in order to drive revenue growth. Our culture is casual, open, and direct.

This is a full-time, in-person position in our Longmont, Colorado office. Customer Success Manager Responsibilities: Develop and strengthen client relationships in order to promote retention and loyalty Assist with service adoption to fully integrate and increase client usage Proactively reduce customer churn with consistent communication in order to continually approve upon services, provide top-notch support, and gain a full understanding of clients' needs in order to develop enhancements, iterate on software features, and in turn, delight our clients Use Jira/agile methodology to continually improve upon client services and drive department performance Develop materials and tools for clients to self-service their interests and needs Collaborate with team members to continuously improve department procedures and operations Experience & Skills for a Customer Success Manager: 3+ years in Customer Success and/or Account Management A comprehensive, deep understanding of the Customer Success Journey Strategic thinker who can see problem patterns, ideate solutions, and execute to completion Prior experience working with SaaS business platforms Experience in managing Enterprise Accounts Metabase experience preferred, with sharp data analysis skills Strong technical background with solid experience in software integrations Exceptional people skills Superior organizational skills Compensation, Benefits & Perks of Customer Success Manager:

#J-18808-Ljbffr



  • Longmont, Colorado, United States Circle Graphics Full time

    DescriptionPosition at Circle GraphicsCircle Graphics is the world's foremost producer of grand and large-format digital graphics. We are an industry leader in creating innovative products for outdoor advertising, business signage, wall decor, art reproduction, and the professional photography and art communities.Our combined 407,000 square feet of...

  • Customer Service/Sales

    19 hours ago


    Longmont, United States Home Depot Full time

    Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to...


  • Longmont, United States EZCORP Full time

    Address: 369 Main St. Longmont, Colorado 80501 Brand: EZPawn Pay range is based on experience from $16.00 per hour to $17.50 per hour. We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide...

  • Operations Manager

    13 hours ago


    Longmont, United States Hajoca Corporation Full time

    Operations Manager Fort Collins, CO, USA ● Hughes Supply, 1610 Vista View Drive, Longmont, Colorado, United States of America ● Loveland, CO, USA Req #6378 Friday, April 12, 2024 Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858,...

  • Shift Manager

    3 hours ago


    Longmont, United States Wendy's Full time

    Why Wendy's As a Shift Manager at Wendy's you will utilize your knowledge of positional skills, customer service and courtesy, health and safety regulations to "Delight Every Customer" through your commitment to delivering a "WOW" experience to our guests and crew members each and every day! You will be an integral part in aiding the General Manager in...

  • Shift Manager

    2 hours ago


    Longmont, United States Wendy's Full time

    Why Wendy's As a Shift Manager at Wendy's you will utilize your knowledge of positional skills, customer service and courtesy, health and safety regulations to "Delight Every Customer" through your commitment to delivering a "WOW" experience to our guests and crew members each and every day! You will be an integral part in aiding the General Manager in...


  • Longmont, United States At Home Stores LLC Full time

    Job Description From $15.00-$16.50/hour The Customer Support Associate provides customers with a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to completing other tasks as assigned by store management. Key Roles and Responsibilities Provides customers with a positive shopping...


  • Longmont, United States RHP Properties Full time

    Job DescriptionJob DescriptionJob DescriptionWho is RHP Properties?Headquartered in Farmington Hills, Michigan, RHP Properties is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across...


  • Longmont, United States Service Experts Full time

    Location: Longmont, COWhy You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for...

  • Account Manager

    1 week ago


    Longmont, United States GreenEarth Full time

    Job DescriptionJob DescriptionGreenEarth Midwest specializes in all aspects of the Commercial Green Industry in the Longmont area. We have a culture that is fueled by our Core Purpose of creating opportunities for growth. A positive client experience is an important focus in the landscape industry, one that we strive to excel at. Core ValuesGrow With Each...

  • Operations Manager

    1 month ago


    Longmont, United States Rainbow International Full time

    Established in 1981, Rainbow International® offers home restoration, commercial restoration and carpet cleaning services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow International hires people who set high standards for themselves and want to "Live...

  • Receiving Manager

    11 hours ago


    Longmont, United States Natural Grocers Full time

    Salary Range: USD $21.00/Hr. - Posting Timeline: Applications are accepted by the date below, which may be updated if the hiring timeline is extended. 5/28/2024 Overview: The Job in a Nutshell: The Receiving Manager is responsible for the successful operation of the receiving department as well as training, directing and monitoring all department staff....

  • Receiving Manager

    13 hours ago


    Longmont, United States Natural Grocers Full time

    Salary Range: USD $21.00/Hr. - Posting Timeline: Applications are accepted by the date below, which may be updated if the hiring timeline is extended. 5/28/2024 Overview: The Job in a Nutshell: The Receiving Manager is responsible for the successful operation of the receiving department as well as training, directing and monitoring all department staff....

  • Project Manager

    2 days ago


    Longmont, United States Unison Systems Inc. Full time

    Job DescriptionJob DescriptionSpecial Project Manager – Compliance & Regulatory Our Start- up client is looking for an experienced and motivated Project Manager to join their team. In this role, you will be responsible for identifying and managing special projects to support the strategic objectives of their business. Looking for a creative problem-solver...


  • Longmont, United States RHP Properties Full time

    Description Who is RHP Properties?Headquartered in Farmington Hills, Michigan, RHP Properties is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be...

  • General Manager

    1 week ago


    Longmont, United States Knowhirematch Full time

    Job DescriptionJob DescriptionJob Description: General ManagerOur company is a leading printed circuit board manufacturing and assembly company in the medical and defense industries.Our company offers individuals the opportunity to utilize their skills to enhance the growth of the company. Our company promotes a culture that excels in customer service,...


  • Longmont, United States Raising Cane's Full time

    Overview: Initial hiring pay range (based on location, experience, etc.): $22-24.00 / hour + Monthly Bonus At Raising Canes Chicken Fingers we serve only the best tasting and most craveable chicken finger meals. Its our ONE LOVE. Our Crew makes it happen, our Culture makes it unique and the Community makes it all worthwhile. Every talented crewmember in...


  • Longmont, United States RealManage Full time

    Overview: How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager...


  • Longmont, United States Elwood Staffing Full time

    Are you a dynamic and results-driven individual? Do you excel in building relationships and closing sales? If so, we have an exciting opportunity for you! We are seeking an Outside Sales Representative to join our team. As an Outside Sales Representative, you will generate new business leads and maintain existing customer relationships. You will be crucial...


  • Longmont, United States ThinkTank LLC Full time

    Job DescriptionJob DescriptionOverview: Join a dynamic team with a proven track record of success! With over 135 years of combined management experience, we are dedicated to helping you thrive in the fast-paced world of broadband and telecom. As a Direct Marketing Manager, you will lead a team of Broadband Consultants dedicated to promoting and enrolling...