Night Auditor

AT INDIGO ROAD...

Our goal is to be the best job you'll ever have in the hospitality industry. No joke, it's what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart.

Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

WHY THE FLATIRON HOTEL

The 71 room Flat Iron Hotel is an adaptive re-use of Asheville, North Carolina's iconic, downtown landmark, the Flat Iron building which was erected in 1927. The new hotel within the historic Flat Iron will also include a restaurant/cafe, rooftop, speakeasy, banquet space, and shared work space.

AS A NIGHT AUDITOR

You will be responsible for overseeing and completing a variety of critical financial tasks, ensuring accurate accounting and efficient daily operations. This role combines aspects of accounting and guest service, requiring a detail-oriented individual with a strong sense of responsibility and a commitment to providing exceptional service.

Responsibilities:

• Balance and reconcile all daily financial transactions, including guest accounts, food and beverage outlets, and front office accounts.
• Prepare and distribute daily reports, ensuring accuracy and completeness.
• Process guest payments and ensure proper credit card and key control procedures are followed.
• Address guest inquiries and concerns promptly and professionally, providing exceptional customer service.
• Respond to guest requests such as wake-up calls and express check-out bills.
• Maintain accurate and confidential guest records, adhering to all data security protocols.
• Provide accounting support to the hotel, ensuring accurate revenue posting and daily guest ledger reconciliation.
• Collaborate effectively with other departments to ensure smooth operations and efficient guest service.
• Follow all established policies and procedures, maintaining a safe and secure work environment.

Requirements

Qualifications:

• Minimum one year of experience in a hospitality or similar environment.
• Strong accounting principles and attention to detail, with a proficiency in Microsoft Excel.
• Excellent communication and interpersonal skills, with the ability to build rapport with guests and colleagues.
• Ability to work independently and manage multiple tasks effectively in a fast-paced environment.
• Strong problem-solving skills and the ability to identify and resolve discrepancies.
• Excellent time management and self-supervision skills, ensuring tasks are completed on time and accurately.
• High school diploma or equivalent preferred. Additional education or training in accounting or hospitality is a plus.
• Proficiency in Microsoft Word and Outlook preferred.
• Ability to work flexible hours, including nights, weekends, and holidays.

Benefits:

• Competitive salary and benefits package.
• Opportunity to be part of a dynamic and growing hospitality team.
• Fast-paced and rewarding work environment.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at The Indigo Road Hospitality Group, employment is "at will" or voluntary on both the part of the employee or employer. That means employment can be terminated by either party with or without notice and/or with or without cause.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

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