Technical Sales

Technical Sales and Service Coordinator

Who We Are

Oil Filtration Systems® joined Clark-Reliance® in 2010. OFS has become the leader in innovation related to oil and fuel filtration products manufacturing. We have accomplished this by focusing on our customer's needs and requirements. Our triumphs have been made possible by our dedicated, highly qualified and experienced employees.

What is a Technical Sales and Service Coordinator (TSSC)?

Provide day-to-day support for customer accounts and serve as a primary point of contact between the customer and the company. The Technical Sales and Service Coordinator can provide customer support, technical support, planning and optimization for the accounts, as well as developing a relationship with the customers. Takes incoming calls from customers, determines what OFS product or service fits the application, and then quotes the customer. Follows up with customers after quoting to obtain feedback, answer questions, and obtain purchase orders.

What We're Looking For

The ideal candidate will have previous experience working in an office setting

Duties and Responsibilities

1. Communicate with customers to review and analyze their requirements and determine which product will be the best fit.
2. Create customer proposals in compliance with company standards and contract language.
3. Quote pricing to customers on products (including sales or rental of equipment or service to be provided).
4. Prepare configurations, equipment lists, clarifications and exceptions for use by other departments such as engineering, sales, estimating, manufacturing, etc.
5. Act as customer contact regarding product quotations and complex pricing, scheduling, and shipping.
6. Coordinate expediting activities with other departments to assure accuracy in pricing, delivery, invoicing, etc.
7. Enter orders into the system for customers and sales leads into CRM system.
8. Follow up on any leads and close the sales.
9. Prepare periodic reports tracking activities, costs, and other management information.
10. Make pricing decisions based on previous standards regularly and customarily.
11. Interact and communicate with all levels of employees within the Company, as well as suppliers, customers, and peers effectively.
12. Comply with policies, procedures, standards, and rules of the Company.
13. Maintain quality assurance policy consistent with ISO standards.
14. Maintain work area in a clean, orderly, and safe manner.
15. Punctual, regular, and consistent attendance.
16. Perform all other job-related duties as assigned.

Required Experience and Education.

• Bachelor's degree preferred or one to three years equivalent work experience, of which, one must be in inside sales or customer service.
• High School Diploma or GED required.
• Proficient in MS Office products.
• Good understanding of business mathematical concepts.
• Able to read, write, and follow verbal instructions in Standard English.

• Familiarity with international shipping regulations and documentation requirements preferred.

Physical and Technical Environment

• Minimal lifting up to 25 pounds occasionally.
• Must be able to sit, stand, walk, reach with hands and arms, bend and stoop in a normal office environment.
• Ability to routinely travel throughout multi-floor office and shop area, walking, climbing stairs, utilizing elevator.
• Clean and orderly manufacturing environment and/or normal office conditions, changing deadlines and project requirements, strict time constraints.

Benefits and Perks

• 401(k) Profit Sharing
• Employee Referral Bonus Program
• Tuition Reimbursement
• Career Development Opportunities
• Training Opportunities
• Paid Holidays
• Medical, Dental, and Vision Benefit Plans
• Paid Vacation
• Wellness Programs

More about Oil Filtration Systems®

Oil Filtration Systems® manufactures Oil Purification Equipment designed to remove contamination (water, particulate, varnish, and/or entrained gases) from a wide variety of fluids, including Turbine Oil, Hydraulic Oil, Gear Oil, and Fuel Oil (#2 Diesel Fuel). We also operate the largest, newest, and best maintained Rental Fleet of highly advanced oil and fuel purification equipment in the industry. In addition, our Field Services Division has highly qualified and experienced technicians performing a variety of filtration and flushing services worldwide.We mobilize quickly for emergency outages, scheduled outages, routine maintenance, and pre-commissioning of new equipment.

WE SET THE STANDARD FOR OIL PURIFICATION™

About Clark-Reliance

Clark-Reliance is a world class manufacturing company, serving customers in over 120 countries in the power generation, refining, gas processing, and chemical industries.The company is dedicated to supplying the largest and broadest product line in the instrumentation industry for all types of measurement and control.Key acquisitions over the last few decades have solidified Clark-Reliance as a leader in the separation and filtration industries as well.

Note: The statements above are intended to describe the general nature and level of work being performed by people assigned to the job. They are not construed to be an exhaustive list of responsibilities, duties and skills required of personnel in the job. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Equal Opportunity Employer- M/F/Disabled/Vet

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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