Customer Service Officer
2 weeks ago
**Customer Service Officer**
** Job No: **HH850** Location: **Golden Grove** Employment Status: **Permanent Part-time** No. of Vacancies: **1** Closing Date: **5 Apr 2021 ACST****
**Job Title:** Customer Service Officer
**Job Type:** Permanent, Part-time (0.6FTE)
**Location:** Golden Grove
**Closing Date:** Friday 2 April 2021
**The Opportunity** The Customer Service Officer is responsible for providing customer service and administrative support to ensure the efficient operation of the reception area. Some of the responsibilities include greeting all visitors to the Site in a professional and courteous manner and assisting with administrative tasks such as accurately updating electronic business systems, managing petty cash and responding to queries both face-to-face and over the telephone.
**Your experience**
/ Previous experience in a Reception/data entry role requiring accurate and timely record entry, using multiple data bases.
/ Accurate keyboard and data entry skills.
/ Demonstrated skills and experience in the use of Microsoft Office products.
/ Previous experience in the provision of administrative support to management staff.
/ Well-developed interpersonal and written skills with the ability to communicate with a culturally diverse range of people including older people, staff, volunteers, and visitors.
/ Demonstrated organisational and time management skills, including the ability to prioritise work, use initiative and work with minimal supervision.
/ Demonstrated commitment to continual professional and personal development.
/ Strong customer service focus and team player
/ Demonstrated capability to learn new electronic systems.
**Benefits and perks**
/ Excellent salary benefits Increase your take home pay;
/ Discounted Private Health insurance,
/ EAP - employee assistance program,
/ Ongoing training and development opportunities,
/ Supportive and friendly working environment,
/ Supportive and committed leadership.
Helping Hand is one of South Australias most highly recognised and respected aged care organisations. The not-for-profit has been providing services to older South Australians through home care, retirement living, respite and residential care for more than 65 years and employs more than 1400 people in Adelaide and across regional communities. Helping Hand is an innovator and leader in the field of aged care services - best known by our reputation for quality, choice and professionalism. Helping Hand is a values-based employer that understands the important contribution of our staff, our clients and our community.
To view the position description for this role, please click .
For confidential enquiries, please contact our recruitment team on careers@helpinghand.org.au
**Applications close Friday 2 April 2021.**
*All applicants must have the right to work in Australia and hold a current national police check or be willing to obtain one. C* *urrent Helping Hand employees must notify their manager of their intent to apply.*
Apply Now * Please indicate how many years experience you have in the role you are applying for:*
- 0-6 months
- 6-12 months
- 1-2 years
- 2-5 years
- 5-10 years
- 10+ years*
- Yes
- NoI certify that answers given herein are true and complete to the best of my knowledge. I also authorise Helping Hand Aged Care (company) to investigate all statements contained in this application. I understand any erroneous or false declaration made by me in this application may result in disciplinary action (including termination of any contract of employment).*
- I certify the above.
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