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HVAC Dispatcher

2 months ago

San Jose, United States Gulfstream Strategic Placements, LLC Full time

Job Title: HVAC Dispatcher

Location: San Jose, CA

Job Summary

We are seeking an experienced HVAC Dispatcher to join our team in San Jose, CA. The ideal candidate will be local to the area, with a stable work history, and possess at least five years of experience in dispatching or coordinating services within the commercial HVAC industry.

Key Responsibilities

  • Efficiently manage and dispatch HVAC service technicians to various job sites, ensuring timely response to service requests.
  • Serve as the primary point of contact for clients, providing updates on service schedules and addressing any inquiries or concerns.
  • Optimize the scheduling of HVAC technicians to maximize productivity and ensure the timely completion of all service orders.
  • Maintain accurate records of service calls, technician assignments, and job completion statuses. Prepare and submit daily and weekly reports to management.
  • Handle emergency service calls and coordinate rapid deployment of technicians to address urgent HVAC issues.

Qualifications

  • At least five years of experience in dispatching or service coordination within the commercial HVAC industry.
  • Proven track record of local employment in the Bay Area with a history of stable and consistent work performance.
  • Strong understanding of commercial HVAC systems and the ability to effectively communicate technical information to both clients and technicians.
  • Exceptional organizational skills, with a keen eye for detail and the ability to manage multiple tasks simultaneously.
  • Excellent verbal and written communication skills, with the ability to interact professionally with both internal teams and external clients.