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Business Analyst Manager

1 month ago

Universal City, United States Synectics Full time

Job Description

  • The individual will perform requirements gathering, analysis, acceptance testing, and training to support our new opportunity management platform within the Global TV Distribution (TVD) business.
  • This individual will manage user requirements from definition through to deployment working closely with our sales teams to provide business functionality from early opportunity development, opportunity negotiation, through opportunity close.
  • Work with all levels of users within TV Distribution and Technical Operations teams.
  • Manage various, concurrent projects from start to completion.
  • Identify, analyze, and prioritize system functionality that best promotes the TVD business.
  • Promote the use of technology to streamline business processes and increase productivity.
  • Ensure system and business changes are implemented in-line with TVD objectives and timeframes.
  • Work with various internal and external departments to understand and document future requirements that will benefit global TV Sales and Distribution processes and systems.
  • Train users in system functionality and business processes.
  • Assist senior management with special projects and reporting requirements
  • Assist with user testing and reconciliation of various systems and processes within TVD.
  • Work closely with project managers and system analysts within our Information Technology group.
  • Assist with ad hoc projects and other related duties as requested by management.
Qualifications
  • Minimum 3 years of experience as a Salesforce Administrator
  • Familiar with Opportunity Management, Rights Management, Distribution, and Accounting/Finance.
  • Entertainment industry experience highly desirable.
  • Project management experience desirable.
  • Experience with system testing and automated test tools.
  • Familiar with the system development lifecycle and formal system development methodologies.
  • Ability to work in highly collaborative environment and communicate with all levels of personnel within the organization.
  • Ability to define, analyze, communicate, and refine business processes.
  • Ability to work under own initiative and under time constraints.
  • Ability to work under pressure on high-visibility projects.
  • Experience with system testing and automated test tools.
  • Possess strong presentation and training skills.
  • Possess strong customer-service skills.
  • Possess excellent organizational skills with an attention to detail.
  • Familiar with project management, relational database, system prototyping, and office productivity software.

Benefits:

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance : Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.

Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.

Synectics is an equal opportunity employer.