Patient Care Coordinator

2 weeks ago


North Hollywood, United States Comprehensive Community Health Centers Full time

Apply Description JOB SUMMARY Exchanges pertinent non-routine information, answers questions and offers guidance, either face to face, through written correspondence or via the telephone with individuals on a continual basis. Greets, instructs, directs and schedules patients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Monitor patient/provider schedule, following office policies. * Ensure the registration and lobby areas are appropriately maintained. * Greet and Sign In patients, providing exceptional patient experience. * Check in patients, verify and update necessary information in the medical record through PM system * Ensure all necessary household and income information is current. * Collect co-pays, deductibles and payments as required. * Obtain and verify patient's current insurance information. * Prepare welcome packets for future patients. * Register patient data through PM system, including scanning of all documents * Answer and screen telephone call, takes messages and provides information. * Sort and deliver mail to Office Manager. * Attend meetings as required. * Prepare daily batches for business office. * Prepare requested daily statistical information. * Notify the Office Manager of possible problems: * Patient Relations * Patient Flow * Other Employees, etc. * Know rules and procedures for release of information. * Acquire appropriate signatures. * Submit appropriate information per procedure. * Report equipment or supplies needed to Office Manager. * Reports malfunctioning equipment to Office Manager. * Obtains charge information, coding and data entry. * Completes billing and collection processes and prepares for distribution to appropriate sources. * Stays in compliance with all HIPAA regulations. * Performs other assigned duties under the direction of the Office Manager or Physician Requirements EDUCATION AND EXPERIENCE * High School Diploma or GED * Two years experience in a medical office setting preferred * Medical Assistant Certification preferred * Certification through AAMA preferred * Experience in operating a computer and word processing. * Must be bilingual in English/Armenian PATIENT CARE COORDINATOR (MEDICAL) PAY RATE: $18-$20 hourly PATIENT CARE COORDINATOR (MEDICAL) BENEFITS: * Medical, Dental and Vision - 100% paid by Employer * Life Insurance and Accidental Dismemberment - 100% paid by Employer * Paid Holidays * Paid Time Off * 401K * 401K Matching * Flexible Spending Account * Fringe * Supplemental Insurance #LI-DNP


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