BDC Manager

Description

Job Title: BDC Manager

Job Summary:

- Lead and manage the Business Development Center (BDC) team to drive sales growth, customer engagement, and revenue generation for the dealership.

- Develop and implement effective sales strategies, processes, and training programs to ensure team success.

Key Responsibilities:

- Manage and mentor BDC team members, including recruitment, training, and performance evaluation.

- Set and achieve sales, customer service, and revenue targets.

- Develop and maintain a comprehensive sales and marketing strategy.

- Implement and manage lead management systems, CRM tools, and sales software.

- Analyze sales data and market trends to optimize BDC performance.

- Collaborate with dealership departments (Sales, Service, Marketing) to ensure alignment and maximum results.

- Ensure exceptional customer experience and satisfaction.

- Stay up to date with industry best practices and market developments.

Requirements:

- 3+ years of BDC management experience in an automotive dealership.

- Proven track record of sales growth, customer satisfaction, and team leadership.

- Excellent communication, coaching, and problem-solving skills.

- Strong analytical and organizational abilities.

- Familiarity with CRM software, sales tools, and lead management systems.

- High school diploma or equivalent required; Bachelor's degree preferred.

Job Overview:
Join our dynamic team at Tasca Automotive Group and be a part of our commitment to excellence in automotive sales. As a Manager, you will play a pivotal role in leading our sales team to success. If you are motivated, customer-focused, and eager to excel in the automotive industry, we want to hear from you.

Duties:
- Oversee and manage the sales pipeline, ensuring efficient operations and maximizing sales opportunities.
- Utilize your expertise in automotive sales to drive results and meet dealership targets.
- Engage in cold calling activities to generate leads and expand the customer base.
- Collaborate with the sales team to provide exceptional customer service and uphold Tasca Automotive Group's reputation.
- Implement retail math principles to analyze sales data and optimize performance.
- Manage inventory effectively, ensuring proper stock levels and efficient inventory turnover.
- Utilize negotiation skills to close deals and secure profitable transactions.
- Provide sales support and guidance to team members, fostering a collaborative and high-performing environment.

Qualifications:
- Proven experience in dealership or retail sales, preferably in the automotive industry.
- Proficiency in phone etiquette and communication skills to interact effectively with customers.
- Strong understanding of retail math concepts for inventory management and financial analysis.
- Ability to negotiate effectively and close sales deals successfully.
- Familiarity with sales support strategies to drive team performance.

At Tasca Automotive Group, we offer a supportive work environment, competitive salary, benefits package, opportunities for career growth, and a clear path for advancement. If you are ready to take on this exciting opportunity as a Manager with us, apply now

---