Field Engineer 4
2 weeks ago
Must have reliable care and auto insurance
Job Details:
Job Title: FIeld Technician/Engineer 4
Fed Ex Pick-up Address: Portsmouth, NH 03801
Average Weekly Mileage: 250-350 per week Candidate(s) are NOT paid to drive to and from work. All mileage during the day to work locations are reimbursed per the standard mileage Driving/Non-Driving: Driving
Contract Length: 12 months with opportunity for extension or become a full time employee
Job Description:
- As a Field Engineer 4, you will work in a highly directed environment
- Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script
- You will also perform other non-troubleshooting duties
- Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment
Responsibilities:
- PLS Support for calls such as Dell ClientTransformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment
- Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
- May perform routine installs, moves, adds and changes as part of a directed team, including:
- Complex desktop and laptop break fix work
- Whole unit replacement
- Simple desktop printer fixes
- Load software with a script
General Job Information:
- Candidate will be taking PC hardware break fix calls at various locations
- Must have reliable transportation
Required Skills:
- DELL Desktop PC,
- Install/Support, Expert
- A+ Certification
Screening Requirements:
- Must be able to pass drug and background screening
- Completed any pretraining required for the role
#IND1
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