Customer Service Representative
3 weeks ago
Customer Service Representative The Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Customer Service Representative is responsible for resolving complaints and requests for billing adjustments. Principal Accountabilities: Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing. Communicate significant information regarding customer accounts/orders to appropriate internal departments including ensuring Sales Representatives are informed of pertinent activity regarding individual accounts. Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples. Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints. Maintain organized customer files. Investigate and resolve customer complaints including billing issues and escalates to manager or appropriate internal departments when needed. Manage on-hand inventory levels and reconcile to customer orders, forecast and just in time schedules; this includes taking physical inventory at month end. Basic Requirements: Education equivalent to high school diploma required. Two (2) years' previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships. Strong working knowledge of computer systems including experience with experience with Microsoft Word, Excel, and Outlook. Preferred Requirements: Associates degree or college business coursework. Previous experience using automated order entry system. Previous experience in the manufacturing sector, containerboard and corrugated packaging industry. Knowledge, Skills & Abilities: Strong attention to meeting and exceeding customer expectations. The ability to network and build relationships with individuals of various experience and corporate positions. Strong active listening and evaluating skills. Strong analytical skills with the ability to handle detail oriented tasks and review multiple documents and reports. Able to work in a fast paced, deadline-oriented environment and handle multiple requests simultaneously. Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes, and to effectively communicate with customers over the phone. Strong organizational skills with the ability to handle numerous details, deadlines, and requests. Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers. Able to work flexible hours or overtime as needed. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer Veterans/Disabled and other protected categories.
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Customer Service Representative
4 weeks ago
El Paso, United States Circle K Stores, Inc. Full timeStore 2706089: 9497 Dyer St, El Paso, Texas 79924 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in Customer Service Representative, Customer Service, Representative, Retail, Service
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Customer Service Representative
4 days ago
El Paso, United States Circle K Stores, Inc. Full timeStore 2703298: 10840 Dyer Street, El Paso, Texas 79934 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, wo Customer Service Representative, Customer Service, Representative, Retail, Service
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Customer Service Representative
2 weeks ago
El Paso, United States Circle K Stores, Inc. Full timeStore 2741748: 5600 N Desert Blvd, El Paso, Texas 79912 Shift Availability. Days - Evenings Job Type. Part time. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challeng Customer Service Representative, Customer Service, Representative, Retail, Service
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Customer Service Representative
3 weeks ago
El Paso, United States Partners Personnel Full timePartners Personnel - JobID: el-paso-customer-service-representative [Customer Service Representative] As a Customer Service Representative at Partners Personnel, you'll: Assist customers by providing product information and resolving issues; Manage client accounts and ensure satisfaction; Process orders and handle inquiries efficiently; Collaborate with team...
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Customer Service Representative
4 weeks ago
El Paso, United States Partners Personnel Full timePartners Personnel - JobID: el-paso-customer-service-representative [Customer Service Representative] As a Customer Service Representative at Partners Personnel, you'll: Assist customers by providing product information and resolving issues; Manage client accounts and ensure satisfaction; Process orders and handle inquiries efficiently; Collaborate with team...
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Customer Service Representative
3 weeks ago
El Paso, United States Spectrum Full timePosition Type Full Time Location El Paso, TX Date posted 11/17/2025 Areas of interest Call Center, Customer Operations, Customer Service Requisition Number 2025-65684 Business unit Customer Operations CRP 113 Customer Operations This role requires th Customer Service, Customer Service Representative, Representative, Customer Experience, Operations, Total...
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Customer Service Representative
2 weeks ago
El Paso, United States Mr. Appliance Full timeDo you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community?If so, we are looking for you! Mr. Appliance is a World Class customer service company who happens to excel at repairing appliances. We are looking...
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Customer Service Representative
2 weeks ago
El Paso, United States Mr. Appliance Full timeDo you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community?If so, we are looking for you! Mr. Appliance is a World Class customer service company who happens to excel at repairing appliances. We are looking...
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Customer Service Representative
2 weeks ago
El Paso, United States Mr. Appliance Full timeDo you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community?If so, we are looking for you! Mr. Appliance is a World Class customer service company who happens to excel at repairing appliances. We are looking...
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Customer Service Representative
6 hours ago
El Paso, Texas, United States HME Specialists, LLC Full timeJoin our team at HME Specialists in El Paso as a Customer Service Representative, creating exceptional customer experiences. This role offers an exciting opportunity to showcase your problem-solving skills while providing empathetic support to our valued customers. As a customer-centric company, we rely on our customer service team to ensure top-notch...
