Financial Counselor

2 weeks ago

Colorado Springs, United States Summit BHC Full time

Financial Counselor | Peak View Behavioral Health | Colorado Springs, Colorado
About the Job:
The Financial Counselor is responsible for financial assessment of patients, determination of ability to pay, collection of deposits, negotiation of payment arrangements, securing financing of self-pay liability, and identification of funding sources.

The team that exists to improve the lives of those we touch is seeking new members that are passionate about mental health and embody our cultural values of honesty, respect, competence, and perseverance.

Roles and Responsibilities:

Compensation: $20 - $24/hour

•Verifies benefits on each admission and appropriately documents billing system of patient's financial obligations.

•Provides financial counseling for patients (or responsible parties) of their financial obligations including education/consent of private pay agreement, explanation of benefits, co-pays and deductible information, etc. to patients and families to assist patients in identifying funding sources; Performs upfront collections when appropriate.

•Collects data and compiles various/ongoing reports to record and monitor upfront collection data.

•Responds to all requests for insurance benefit verification in a timely manner to facilitate admission.

•Completes documentation of all benefit and eligibility information with accuracy and detail and communicates timely to designated staff. Reviews explanation of benefits to ascertain that claim is processed and paid correctly.

•Accurately determines third party and self-pay liability. Verifies benefits, anticipated length of stay, average program cost to establish correct liability.

•Prepares written out of pocket estimates and discusses with patient and/or family.

•Ensures all patients are "financially secured" as soon as possible but no later than at discharge.

•Requests credit reports to assist in determining collectability.

•Collects "Advance Payments" according to guidelines provided.

•Completes adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.

•Follow up on self-pay accounts.

•Manages daily productivity via patient accounting system and productivity reports.

•Maintains appropriate reminder system for follow-up activity.

•Completes Medicaid applications via Peak website with patients.

•Gathers and interprets data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

•Completes monthly re-verification of all current, in-house patients.

Education/Experience Requirements:

•High school diploma or equivalent required.

•Two or more years' prior admissions, collections experience and requests for verification of benefits in a hospital setting required. Psychiatric experience preferred.

•Health insurance knowledge is a plus.

What you provide:

  • Team player mentality
  • Teachable spirit
  • Positive attitude
  • Compassion and empathy for our patients
  • A sense of humor
What we provide:

•A team environment where you can excel

•A generous benefits package
  • 401k
  • Medical, Dental and Vision insurance
  • 128 hours of Paid time off accrued
  • Paid sick time
  • Employee Referral Program
  • Tuition Assistance
  • And more
Why Peak View Behavioral Health?Peak View Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Peak View Behavioral Health is an EOE.

Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.

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