Customer Service Representative Sales
4 weeks ago
**Customer Service Representative - Sales**
> > > Customer Service Representative Sales Sierra Experts is seeking a semi-technical, driven individual to join our expanding Sales team for the position of Customer Service Representative (CSR). This individual is responsible for the sales lifecycle as it pertains to the current client base of the company. This position must work with active clients to ensure satisfaction and cross selling opportunities.
At Sierra Experts, we do IT differently. We are a Managed Service Provider of Remote Systems Management, Remote Monitoring, Data Center Hosting, Telephony, Application Development Services and Digital Marketing Services. This full-time position offers great benefits, excellent culture, and a team who values professional growth and development.
Candidates who will have the most success in this role have a baseline technical background and are looking to expand their skills into a sales or project management based position that offers financial and professional growth.
**Responsibilities:**
* Responding promptly to client inquiries.
* Work with active clients to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands.
* Assisting with cross-selling and up-selling services and solutions to existing accounts.
* Communicate with clients ensuring satisfaction.
* Receive requests for service and product details from clients and provide timely responses.
* Effectively communicate features and benefits of solutions and expectations throughout the lifecycle of the account.
* Maintain in-depth product knowledge of the service offerings of the company.
* Achieve and maintain a positive rapport with clients and work to give them the best possible service.
* Documentation of activities and opportunities in CRM/PSA tool and remain compliant with defined policies and procedures.
* Establishing and maintaining productive relationships with other employees, clients, and vendors.
* Attend weekly sales meetings communicating any aspects not communicated through other channels
**Knowledge, Skills, and Experience Requirements:**
* 1 year of IT related activities or technical skillset is requested.
* Familiarity with IT related equipment is required.
* Understanding of sales related activities pertaining to Information Technology is preferred.
* Software Development understanding and/or skills, particularly SQL Technologies and ASP.Net. are preferred.
* Understanding of baseline Virtualization Technologies is preferred.
* Account management and tracking of leads is preferred.
* Demonstrated level of success in building relationships or customer service.
* Enjoy working with clients and external audiences.
* Strong organizational, presentation, and client service skills.
* Interpersonal skills: such as telephony skills, communication skills, active listening, and client-care.
* Skilled in preparing written communications and materials.
* Ability to multi-task and adapt to changes quickly.
* Self-motivated with the ability to work in a fast-moving environment.
**Compensation and Benefits**:
* Competitive salary based on experience and qualifications
* Health, Vision and Dental Benefits
* 401k w/ company match
* PTO, paid holidays
* Excellent opportunity for advancement
-
Customer Service and Sales Representative
4 weeks ago
Pittsburgh, United States Mehta Marketing Inc Full timeOpportunity:We are looking for an enthusiastic Customer Services & Sales Representative to join our team Mehta Consulting. This “hands-on” marketing and sales opportunity is designed to give you a career in the most highly-esteemed management consulting firm. This opportunity provides a clear roadmap for your professional growth to get you into a senior...
-
Customer Service and Sales Representative
2 weeks ago
Pittsburgh, United States Mehta Marketing Inc Full timeOpportunity:We are looking for an enthusiastic Customer Services & Sales Representative to join our team Mehta Consulting. This “hands-on” marketing and sales opportunity is designed to give you a career in the most highly-esteemed management consulting firm. This opportunity provides a clear roadmap for your professional growth to get you into a senior...
-
Customer Service and Sales Representative
1 month ago
Pittsburgh, United States Mehta Marketing Inc Full timeOpportunity:We are looking for an enthusiastic Customer Services & Sales Representative to join our team Mehta Consulting. This “hands-on” marketing and sales opportunity is designed to give you a career in the most highly-esteemed management consulting firm. This opportunity provides a clear roadmap for your professional growth to get you into a senior...
-
Customer Service and Sales Representative
1 week ago
Pittsburgh, United States Mehta Marketing Inc Full timeOpportunity:We are looking for an enthusiastic Customer Services & Sales Representative to join our team Mehta Consulting. This “hands-on” marketing and sales opportunity is designed to give you a career in the most highly-esteemed management consulting firm. This opportunity provides a clear roadmap for your professional growth to get you into a senior...
-
Customer Service Representative
2 weeks ago
Pittsburgh, United States Bluegreen Vacations Full timeLocation: Location: Customer Service Representative in Pittsburgh, PA by Bluegreen Vacations **Location:** **Experience:** Not Specified **Job Description** The **Customer Service Representative** will serve two primary functions at the guest service desk in Simon malls. First, they will serve as the primary greeter for the GSD, engaging with customers...
-
Customer Service Representative
4 days ago
Pittsburgh, United States Howard Hanna Real Estate Services Full timeCustomer Service Representative Location: Pittsburgh, PA Customer Service Representative Job Responsibilities: Reporting to the Operations Manager of Howard Hanna Insurance Services: service insurance policies and claims and advise policyholders on agency standard insurance coverage. Account Representatives are accountable for agency retention....
-
District Sales Representative
3 weeks ago
Pittsburgh, United States Pinnacle Sales Group Full timeJob DescriptionJob DescriptionSalary: ABOUT PINNACLE:Founded in 1980, Pinnacle Sales Group provides professional sales, logistics and other marketing services for manufacturers of fine kitchen, bath and outdoor living products. We have partnered with a select group of innovative manufacturers to provide a comprehensive range of products, services, training...
-
District Sales Representative
1 week ago
Pittsburgh, United States Pinnacle Sales Group Full timeJob DescriptionJob DescriptionSalary: ABOUT PINNACLE:Founded in 1980, Pinnacle Sales Group provides professional sales, logistics and other marketing services for manufacturers of fine kitchen, bath and outdoor living products. We have partnered with a select group of innovative manufacturers to provide a comprehensive range of products, services, training...
-
Customer Service Representative
4 weeks ago
Pittsburgh, United States J&A Service Experts Full timeJob DescriptionJob Description| Stability | Competitive Weekly Pay + Benefits | Growth Opportunities/TrainingJ&A Heating and Cooling is looking to find the best Customer Service Representatives for Full time work at our West Mifflin location. The shift should be Tues-Sat or Wed-Sun. If you want to trade doubt for direction and find a place to focus on your...
-
Customer Service Representative
1 week ago
Pittsburgh, United States J&A Service Experts Full timeJob DescriptionJob Description| Stability | Competitive Weekly Pay + Benefits | Growth Opportunities/TrainingJ&A Heating and Cooling is looking to find the best Customer Service Representatives for Full time work at our West Mifflin location. The shift should be Tues-Sat or Wed-Sun. If you want to trade doubt for direction and find a place to focus on your...
-
Sales Representative
2 months ago
Pittsburgh, United States Medsurg Sales Staffing Full timeJob DescriptionJob DescriptionDESCRIPTIONa leading provider of hospice services in the Pittsburgh area, is searching for a HUNTER to drive doctor relationships. Great opportunity to positively impact patient lives and have a fulfilling career. Our client is looking for a Sales representative to call on physicians in the Pittsburgh territory to promote their...
-
Sales Representative
1 week ago
Pittsburgh, United States Medsurg Sales Staffing Full timeJob DescriptionJob DescriptionDESCRIPTIONa leading provider of hospice services in the Pittsburgh area, is searching for a HUNTER to drive doctor relationships. Great opportunity to positively impact patient lives and have a fulfilling career. Our client is looking for a Sales representative to call on physicians in the Pittsburgh territory to promote their...
-
Customer Service Representative
2 weeks ago
Pittsburgh, United States Umdaschgroup Ventures Full time**Customer Service Representative** * 105 Boulder Brook Cir, Lawrenceville, GA 30045, USA * Full-time **Company Description** **It's more than a job. It's a passion.** **Doka** is one of the worlds leading companies for developing, manufacturing and distributing formwork solutions for use in all fields of the construction sector. The Doka Group is a company...
-
Sales Representative Customer Service
3 weeks ago
Pittsburgh, United States Krause Agency Full timeJob DescriptionJob DescriptionGlobe Life Family Heritage Division has an opening for a Sales professional in the Pittsburgh PA area. This is a professional position working with local businesses and the individual market that focuses on customer service and sales with our current client base and opening new accounts. This is a full time position which...
-
Sales Representative Customer Service
2 weeks ago
Pittsburgh, United States Krause Agency Full timeJob DescriptionJob DescriptionGlobe Life Family Heritage Division has an opening for a Sales professional in the Pittsburgh PA area. This is a professional position working with local businesses and the individual market that focuses on customer service and sales with our current client base and opening new accounts. This is a full time position which...
-
Sales Customer Service Representative
2 weeks ago
Pittsburgh, United States Nutritional Specialties Inc Full timeJob DescriptionJob DescriptionThis position is customer focused and will have responsibility for driving strategic growth among the accounts in the territory, both current and new accounts. Focus includes but is not limited to; fielding customer product questions, detailing new product offerings and up-selling when appropriate.Key Responsibilities:Ability to...
-
Sales Customer Service Representative
2 weeks ago
Pittsburgh, United States Nutritional Specialties Inc Full timeJob DescriptionJob DescriptionThis position is customer focused and will have responsibility for driving strategic growth among the accounts in the territory, both current and new accounts. Focus includes but is not limited to; fielding customer product questions, detailing new product offerings and up-selling when appropriate.Key Responsibilities:Ability to...
-
Customer Service Representative
2 weeks ago
Pittsburgh, United States Coen Full timeJob DescriptionJob DescriptionOverviewJob Title: Customer Service RepresentativeLocation: Pittsburgh, PASalary: $15.25 / hourlyJob Description:Ensures an exceptional customer experience that supports our vision to become fast and casual “to go” with world class convenience. Assists and supports the Assistant Store Manager and Store Manager in the...
-
Chemical Customer Service Representative
4 weeks ago
Pittsburgh, United States PEAK Technical Staffing USA Full timeJob Title: Chemicals Customer Service RepresentativeThis is a long-term Contract position that is Hybrid: Two days in the office and three at home.Job Description: As a Customer Service Representative, you will collaborate with our Client's customer service team, working alongside two other representatives. Your primary responsibilities will involve...
-
Chemical Customer Service Representative
4 weeks ago
Pittsburgh, United States PEAK Technical Staffing USA Full timeJob Title: Chemicals Customer Service RepresentativeThis is a long-term Contract position that is Hybrid: Two days in the office and three at home.Job Description: As a Customer Service Representative, you will collaborate with our Client's customer service team, working alongside two other representatives. Your primary responsibilities will involve...