Senior Analyst

Qatar
Job Identification
1814
Job Category
Enabling Function: Admin
Locations
Qatar
Job Schedule

Full time
Job Description

JOB SUMMARY:
The Senior Analyst - Integration is responsible for the analysis, design, implementation, testing and support of all assigned system to system interfaces both internal and external to Sidra Medicine.
S/he attains expert technical competency required to support integration project deliverables and to support the integration production and non-production environments. The post holder adheres and is aligned to all the defined processes in the implementation and support of integration solutions. S/he particulates in analysis and designing of business process, training development and deployment planning.
Executes task assignments within established timeframes and complies with requirements for status reporting. The incumbent provides expert knowledge of the integration toolsets at Sidra. And supports all phases of the development lifecycle inclusive all testing cycles; Utilizes standards and procedures to ensure uniform high quality in all projects.
Solid operational support skills -
S/he monitors all assigned interfaces in the live environment; ensures accurate recording and timely execution of integration issues. The post holder is responsible for timely and accurate investigation of assigned integration issues working closely with the service desk, vendors and 3rd parties. The post holder effectively communicates complex concepts with vendors, customers, co-workers and management, both verbally and in writing.
KEY ROLE ACCOUNTABILITIES:
Conducts job duties and responsibilities according to the organizations business systems development and delivery methodology.
Utilizes workflow and data integration documentation to formulate detailed interface design, implementation plan and associated work estimates required for complete solution delivery.
Responsible for construction, testing and deployment of interfaces as per approved design.
Assists the Integration Manager and Integration Specialists in analyzing current and future state workflows and data integration documentation.
Identification of opportunities for process improvements in existing and new projects.
Performs maintenance and tuning work as directed by the Integration Manager and specialists.
Provides recommendations for improvements, enhancements and innovations in assigned area to support high quality patient care, safety and research.
Supports the Integration Interface production installation and go-live events including updating all elements of the production integration technical support documentation.
Contributes to communication plans (correspondence, presentations, and other materials) for knowledge transfer to leadership and peers.
Responds to service requests and coordinates issue resolution
Responsibility for 24x7 on-call support for existing production interfaces on a rotational basis.
Responds quickly and efficiently to any assigned incident that is sent via help desk to the team in accordance to Sidra service/support model.
Develops solution modifications, configuration, and workflows based on business requirements.
Develops and executes test plans, test cases, test data, and test scripts as and when required.
Participates in Defect Management processes and resolution.
Provides first line support for service requests.
Adheres to Sidras standards as they appear in the Code of Conduct and Conflict of Interest policies
Adheres to and promotes Sidras Values
Job specific Skills:
Knowledge of Technical Service Delivery Methodologies and - Interface-Related Knowledge Management
Knowledge of Cerner FSI and CCL scripting.
Knowledge of Cerner applications like PM office, Power chart and core code builder.
Experience in Cloverleaf Engine suite and any other integration tool.
Progressive experience in a healthcare IT environment is required.
Proficiency with Microsoft Office suite and MS Access
Experience working in Agile methodologies.
Fluency in written and spoken English
QUALIFICATIONS, EXPERIENCE AND SKILLS:
ESSENTIAL

PREFERRED
Education

Bachelor Degree Level Qualification
Experience

5+ years as an Integration Analyst/Developer utilizing best practice integration techniques and development methodologies inclusive of
Strong familiarity and experience with business processes and data flows in healthcare delivery settings, including knowledge of XML, X12, EDIFACT, DFT, Supply Chain, ADT, Order Results, and Bill transaction sets, is highly desirable.
Significant experience utilizing real time and batch processing with TCP/IP, ODBC, HL7, Flat File and FTP.
Experience of working in Agile teams using Agile processes.
Experienced and proficient in standard integration messaging structures including HL7, X-12 and other healthcare integrations, and communication protocols.
Proficiency with interface engine technology is required. Is Cloverleaf certified at Level-3.
5 Years healthcare IT experience.
Certification and Licensure

Cloverleaf Level 3 Certification

Professional Membership
Job Specific Skills and Abilities

Demonstrated knowledge of Clinical Healthcare in both inpatient and outpatient settings
Knowledge of Technical Service Delivery Methodologies and - Interface-Related Knowledge Management
Strong interpersonal and communication skills.
Proficiency with Microsoft Office suite
Fluency in written and spoken English

About Us

Sidra Medicine a healthy population is essential to a strong, prosperous society, and throughout 2020, Sidra continued to provide uninterrupted comprehensive specialist healthcare services for children and young people; and exceptional maternity, gynecology, and reproductive medical services for women, previously unavailable in Qatar and the region. H.H Sheikha Moza bint Nasser, Chairperson of Qatar Foundation
Sidra Medicine represents the vision of Her Highness Sheikha Moza bint Nasser who serves as its Chairperson. This high-tech facility is home to world-class patient care, scientific expertise, and educational resources.

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