User Support
2 weeks ago
User Support & Junior Systems Administrator About ICE Consulting ICE Consulting is a leading Managed IT Services Provider committed to delivering exceptional IT solutions to small and medium-sized enterprises. Since our inception in 1997, we have focused on providing a comprehensive range of managed IT and security services to enhance our clients' operational efficiency and security. Position Overview We are seeking a User Support & Junior Systems Administrator to join our dynamic team. This role is crucial for providing top?notch technical support and administration for our diverse client base. As a key part of our operations, you will be responsible for ensuring that our clients' IT environments run smoothly and efficiently. Key Responsibilities Provide technical support to users, addressing and resolving hardware and software issues. Assist in the maintenance and administration of servers and networks. Document and track support requests using ticketing systems. Conduct training sessions for users on IT best practices and system usage. Manage and maintain asset inventory of hardware and software. Support the implementation of security protocols and monitoring systems. Qualifications 4+ years of hands?on experience in user support and systems administration. Bachelor's degree in Computer Science, Information Technology, or a related field. Proficiency in Windows and Apple operating systems. Working knowledge of server systems, particularly Windows Server (2008/2012). Experience with cloud services such as Office 365 and Google Workspace. Familiarity with MDM solutions and security protocols. Excellent troubleshooting skills and ability to work under pressure. Strong communication skills and a customer?service?oriented mindset. Ability to adapt to rapidly changing technology and business needs. Benefits 401(k) with company match Company Paid Holidays Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development Work From Home Free Food & Snacks Wellness Resources Seniority level Mid?Senior level Employment type Full?time Job function Information Technology Industries Advertising Services ICE is proud to be an equal?opportunity employer, focused on recruiting and retaining top talent at every level. #J-18808-Ljbffr
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User Support
2 weeks ago
South San Francisco, CA, United States ICE Consulting - Managed IT Services Full timeAbout ICE Consulting: ICE Consulting is a leading Managed IT Services Provider committed to delivering exceptional IT solutions to small and medium-sized enterprises. Since our inception in 1997, we have focused on providing a comprehensive range of managed IT and security services to enhance our clients' operational efficiency and security. Position...
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User Support
5 hours ago
South San Francisco, CA, United States ICE Consulting - Managed IT Services Full timeAbout ICE Consulting: ICE Consulting is a leading Managed IT Services Provider committed to delivering exceptional IT solutions to small and medium-sized enterprises. Since our inception in 1997, we have focused on providing a comprehensive range of managed IT and security services to enhance our clients' operational efficiency and security. Position...
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End User Support Engineer
4 weeks ago
San Francisco, United States Syntricate Technologies Full timeEnd User Support Engineer San Francisco, CA onsite Contract Role Description: Part of the strategy to deliver an outstanding EUC services, client is looking for Onsite Support Engineer, based at Lonza US, to provide fast and useful technical assistance to end users. Fully integrated in our IT support organization, this person will be in charge for day-to-day...
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End User Support Engineer
1 week ago
San Francisco, CA, United States Syntricate Technologies Full timeEnd User Support Engineer San Francisco, CA onsite Contract Role Description: Part of the strategy to deliver an outstanding EUC services, client is looking for Onsite Support Engineer, based at Lonza US, to provide fast and useful technical assistance to end users. Fully integrated in our IT support organization, this person will be in charge for...
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End User Support Engineer
2 weeks ago
San Francisco, CA, United States Syntricate Technologies Full timeEnd User Support Engineer San Francisco, CA onsite Contract Role Description: Part of the strategy to deliver an outstanding EUC services, client is looking for Onsite Support Engineer, based at Lonza US, to provide fast and useful technical assistance to end users. Fully integrated in our IT support organization, this person will be in charge for...
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End User Support Engineer
6 days ago
San Francisco, CA, United States Syntricate Technologies Full timeEnd User Support Engineer San Francisco, CA onsite Contract Role Description: Part of the strategy to deliver an outstanding EUC services, client is looking for Onsite Support Engineer, based at Lonza US, to provide fast and useful technical assistance to end users. Fully integrated in our IT support organization, this person will be in charge for...
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End User Support Engineer
4 days ago
San Francisco, CA, United States Syntricate Technologies Full timeEnd User Support Engineer San Francisco, CA onsite Contract Role Description: Part of the strategy to deliver an outstanding EUC services, client is looking for Onsite Support Engineer, based at Lonza US, to provide fast and useful technical assistance to end users. Fully integrated in our IT support organization, this person will be in charge for...
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End User Support Engineer
2 days ago
San Francisco, CA, United States Syntricate Technologies Full timeEnd User Support Engineer San Francisco, CA onsite Contract Role Description: Part of the strategy to deliver an outstanding EUC services, client is looking for Onsite Support Engineer, based at Lonza US, to provide fast and useful technical assistance to end users. Fully integrated in our IT support organization, this person will be in charge for...
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End User Support Engineer
14 hours ago
San Francisco, CA, United States Syntricate Technologies Full timeEnd User Support Engineer San Francisco, CA onsite Contract Role Description: Part of the strategy to deliver an outstanding EUC services, client is looking for Onsite Support Engineer, based at Lonza US, to provide fast and useful technical assistance to end users. Fully integrated in our IT support organization, this person will be in charge for...
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End User Support Engineer
4 hours ago
San Francisco, CA, United States Syntricate Technologies Full timeEnd User Support Engineer San Francisco, CA onsite Contract Role Description: Part of the strategy to deliver an outstanding EUC services, client is looking for Onsite Support Engineer, based at Lonza US, to provide fast and useful technical assistance to end users. Fully integrated in our IT support organization, this person will be in charge for...
