Center Director
4 weeks ago
Sylvan Learning
Center Director - Overland Park, Ks
Overland Park ,
Kansas
Apply Now
GENERAL SUMMARY The Director is responsible for delivering a high quality personal customer experience by ensuring that Sylvan education programs are delivered by teachers as designed and that the ongoing education needs of Sylvan families are met. The Director is responsible for managing the overall customer experience, sales, and local marketing strategies of the Center to achieve performance goals. To ensure a personal learning experience, the Director monitors student performance, meets regularly with families, and connects with school teachers to help ensure the application of skills learned in the classroom. The Director also observes and coaches the teaching staff, ensuring robust instructional experiences. The Director serves as the point-of-contact for customers and assists in center operations. The Director is also responsible for managing the day-to-day Center operations to ensure a consistent, quality educational experience for Sylvan customers while managing costs. He/she ensures that policies and procedures are executed according to Sylvan standards. The Director also communicates with the Director of Operations regularly to ensure quality and consistency of the customer experience. ESSENTIAL JOB FUNCTIONS * Ensures timely and high quality personal customer service response to all calls and walk-in inquiries; Ensures calls get answered during business hours * Manages the day-to-day operation of the Center * Meets sales and expense financial targets * Monitors and tracks Center performance, Profit and Loss controls, revenues, expenses, and fee collection; Recommends and implements interventions to improve performance * Confers with customers at each stage of the customer lifecycle; Directs the sales and service process throughout the customer lifecycle to keep customers enrolled * Promotes financing options that meet the customer’s needs and manages the application/closing process * Manages marketing and sales activities to drive new enrollments * Observes and coaches instructional staff on a regular basis to ensure that teachers follow * Sylvan’s Instructional Management guidelines and deliver instructional sessions that are balanced and robust * Manages and assists in delivery of all conference activities such as preparing conference materials and meeting with parents to keep families enrolled in Sylvan * Assists in selecting and hiring teachers, ensuring that all new staff meet Sylvan hiring standards * Ensures that all teachers are trained and certified to deliver Sylvan programs * Schedules and manages teaching staff to meet Center needs and to control labor costs * Manages day-to-day operations of the center including customer account management * Motivates and develops staff by providing ongoing learning opportunities * Ensures initial and ongoing progress assessments are administered according to Sylvan standards * Ensures that all staff who administer assessments are trained and certified * Monitors student progress to ensure goals are achieved and ongoing family needs are met * Establishes and maintains ongoing communication with classroom teachers to ensure Sylvan programs meet student and family needs * May also be required to make school visits, establish and maintain relationships with schools * Checks students in and out of the Center with particular attention to student safety and well-being * Greets and assists students, parents, and potential customers according to Sylvan standards * Reviews all corporate communication and ensures communications flow to the Center’s staff KNOWLEDGE REQUIRED * Bachelor's Degree in Education, Business, or related field * Minimum of one or two years of experience in supervisor role preferred * Knowledge of current educational policy * Previous retail and/or sales experience preferred * Familiarity with instructional technology and tablet computers * Experience using Microsoft Word and other standard business applications used by the Center * Knowledge of general office equipment such as copiers, printers, and office phones * Experience using social media (Facebook, Twitter, etc.) preferred SKILLS AND ABILITIES REQUIRED * Proven ability to engage, motivate, and inspire students to learn * Proven ability to supervise, coach, and develop teachers/instructional staff * Strong customer service, interpersonal, and communication skills * Proven ability to effectively use customer service and consultative sales skills to establish and build relationships * Proven sales skills with a strong sense of urgency * Strong analytical and problem solving skills * Strong organizational skills; Proven ability to manage multiple tasks and be flexible * Self-sufficiency in ownership of work and tasks * Proven ability to communicate effectively in writing as appropriate for the needs of the audience * Strong presentation skills for small group opportunities * Ability to track and interpret business metrics and financial statements * Ability to work collaboratively; Strong team player * Strong word processing, data entry, and other administrative skills * Ability to work a flexible schedule, including evenings and weekends (10-7 at least two days/week, 8-5 or 9-6 other days (all w/1 hour lunch breaks included), & 9-3 on Fridays and 1 Sat morning/month) * Ability to occasionally lift and/or move up to ten pounds The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.
#J-18808-Ljbffr
-
Center Director
4 weeks ago
Overland Park, United States Code Ninjas Full timeWho are we? Code Ninjas is the nation's fastest-growing kids coding franchise. In our center, kids ages 7-14 learn to code in a fun, non-intimidating way - by playing and building video games they love. Kids have blast and can't wait to come back. Parents are thrilled as their children gain confidence and new skills including coding, math, logic, and...
-
Center Director
2 months ago
Overland Park, United States Sylvan Learning, Inc. Full timeThe Director is responsible for delivering a high quality personal customer experience by ensuring that Sylvan education programs are delivered by teachers as designed and that the ongoing education needs of Sylvan families are met. The Director is r Director, Customer Experience, Operations, Customer Service, Teacher, Sales
-
Assistant Center Director
3 weeks ago
Oak Park, United States Mathnasium (ID: 3201801) Full time**Benefits**: - 401(k) - Dental insurance - Employee discounts - Free uniforms - Health insurance - Paid time off - Training & development **About the Opportunity**: Mathnasium is a math learning center which uses individualized learning plans to build student math abilities for future success. We help change the lives of our students by not only improving...
-
Assistant Center Director
1 week ago
Oak Park, United States Mathnasium Full timeBenefits: 401(k) Dental insurance Employee discounts Free uniforms Health insurance Paid time off Training & development About the Opportunity: Mathnasium is a math learning center which uses individualized learning plans to build student math abilities for future success. We help change the lives of our students by not only improving their math skills, but...
-
Assistant Center Director
3 weeks ago
Oak Park, United States Mathnasium (ID: 3201801) Full timeJob DescriptionJob DescriptionBenefits:401(k)Dental insuranceEmployee discountsFree uniformsHealth insurancePaid time offTraining & developmentAbout the Opportunity:Mathnasium is a math learning center which uses individualized learning plans to build student math abilities for future success. We help change the lives of our students by not only improving...
-
Center Director
2 weeks ago
Oak Park, United States Huntington Learning Center Full timeOverseeing parent conferences and the enrollment process - Comfortable discussing and collecting tuition on programs upon enrolling students - Managing center operations including payroll, budgeting, goals, and planning - Confident and assertive communication skills with a professional and flexible demeanor - Providing excellent customer service when...
-
Center Director
4 weeks ago
Estes Park, United States The Learning Experience Full timeBenefits:401(k) Bonus based on performance Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Join the fastest growing Academy of Early Education in the nation where Happy Happens Here! When it comes to our people, here at...
-
Assistant Center Director
4 weeks ago
Newbury Park, United States The Learning Experience Full timeBenefits: 401(k) Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development Welcome to The Learning Experience (TLE) Happy Happens Here. It's not just a marketing slogan; it's an ethos and a call to action that runs through every TLE Center. It's what happens when you get to nurture and...
-
Assistant Center Director
2 weeks ago
Newbury Park, United States The Learning Experience #394 Full time**Benefits**: - 401(k) - Bonus based on performance - Competitive salary - Health insurance - Opportunity for advancement - Paid time off - Training & development **Welcome to The Learning Experience (TLE)** Happy Happens Here. It’s not just a marketing slogan; it’s an ethos and a call to action that runs through every TLE Center. It’s what happens...
-
Assistant Center Director
1 week ago
Cedar Park, United States Code Ninjas Full timeWho are we? Code Ninjas is the nation's fastest-growing kids coding franchise. In our center, kids ages 7-14 learn to code in a fun, non-intimidating way - by playing and building video games they love. Kids have blast and can't wait to come back. Parents are thrilled as their children gain confidence and new skills including coding, math, logic, and...
-
Center Director
2 weeks ago
Clifton Park, New York, United States Code Ninjas Full timeWho are we? Code Ninjas is the nation's fastest-growing kids coding franchise. In our center, kids ages 7-14 learn to code in a fun, non-intimidating way - by playing and building video games they love. Kids have blast and can't wait to come back. Parents are thrilled as their children gain confidence and new skills including coding, math, logic, and...
-
Center Director
4 weeks ago
Clifton Park, United States Code Ninjas Full timeWho are we? Code Ninjas is the nation's fastest-growing kids coding franchise. In our center, kids ages 7-14 learn to code in a fun, non-intimidating way - by playing and building video games they love. Kids have blast and can't wait to come back. Parents are thrilled as their children gain confidence and new skills including coding, math, logic, and...
-
Surgery Sales Director
1 month ago
Overland Park, Kansas, United States HCA Healthcare Full timeDescription This position is incentive eligible. IntroductionDo you want to join an organization that invests in you as a Surgery Sales Director? At HCA Healthcare, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.BenefitsHCA Healthcare offers a total rewards...
-
Registered Nurse
4 weeks ago
Overland Park, KS, United States Menorah Medical Center Full timeMenorah Medical Center is committed to investing in the latest technology enabling nurses to work more efficiently. Is your heart set on becoming a Cardiac Cath lab registered nurse? Submit your application for Cath Lab RN position and spend more time at the bedside with the patient. Menorah Medical Center, offers a total rewards package that supports...
-
Registered Nurse
4 weeks ago
Overland Park, KS, United States Menorah Medical Center Full timeMenorah Medical Center is committed to investing in the latest technology enabling nurses to work more efficiently. Is your heart set on becoming a Cardiac Cath lab registered nurse? Submit your application for Cath Lab RN position and spend more time at the bedside with the patient. Menorah Medical Center, offers a total rewards package that supports...
-
Registered Nurse
3 days ago
Overland Park, KS, United States Menorah Medical Center Full timeAre you looking for a place to deliver excellent care patients deserve? At Menorah Medical Center we support our colleagues in their positions. Menorah Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. Comprehensive medical coverage that covers many common services at no cost or for a low...
-
Global Employee Relations Director
1 month ago
Overland Park, United States Black & Veatch Full timeTogether, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse tal Relations, Director, Employee, Global, Leadership, Management, Business Services
-
Registered Nurse
3 days ago
Overland Park, KS, United States Overland Park Regional Medical Center Full timeDo you have the career opportunities as a(an) Registered Nurse Case Manager (Weekend Days) you want in your current role? We invest in what matters most to nurses like you – at home, at work, and at every stage in your career. We have an exciting opportunity for you to join Overland Park Regional Medical Center which is a part of the nation’s leading...
-
Preschool Center Director
4 weeks ago
Buena Park, United States E-Plex Full time***: E-PLEX Preschool in CA seeking a qualified and experienced Assistant Director. This position supports the work of the E-PLEX, committed to strengthening the community through preschooler development, healthy living, and social responsibility. Develops, organizes and implements high-quality E-PLEX Preschool Development program(s). **ESSENTIAL...
-
Overland Park, United States The Sports Facilities Companies Full timeFEC Director- AdventHealth Sports Park at Bluhawk FAMILY ENTERTAINMENT CENTER DIRECTOR - AdventHealth Sports Park at Bluhawk Sports Facilities Management, LLC LOCATION: Overland Park, KS DEPARTMENT: OPERATIONS REPORTS TO: DIRECTOR OF OPERATIONS & CREATIVE SERVICES STATUS: FULL-TIME (EXEMPT) ABOUT THE COMPANY: AdventHealth Sports Park...
