![Terumo Medical Corporation](https://media.trabajo.org/img/noimg.jpg)
Sr IT Support Specialist
1 month ago
Job Summary:
The Sr. IT Support Specialist is responsible for administering and supporting the enterprise user community. This will involve working on the phone, in person and within the helpdesk system to process support requests, document solutions and communicate status to the end users and IT management. Additionally, this role is responsible for the deployment and administration of end user devices, including computers, peripheral hardware, desk phones, cell phones, iPads, etc. As much of our devices are leased, this will involve the timely replacement and return of leased assets. This position will work with vendors to troubleshoot specific issues and communicating to management when issues arise that affect larger numbers of users.This position will also assist in the backup/DR functions as necessary for the site and work with other members of IT when needed to assist in system updates or new implementations.
Job Details:
Answer phones and monitor email and web queues for service requests.
Enter tickets in Service Desk ticketing software and accurately categorize, prioritize and record information about requests.
Setup and administer accounts in Active Directory for users, computers, printers and any other relevant types
Deliver New Hire Associate IT Orientation to ensure user access is functioning properly, as required
Troubleshoot and resolve issues related to PC hardware and software, printers, RF terminals and scanners and other end-user computing equipment.
Provide Tier II application support and troubleshooting.
Provide end-user training on software, hardware and business applications to allow users to become increasingly self-sufficient.
Monitor system alerts to ensure action is taken on critical alerts and system failures.
Build and maintain IT and customer knowledge base to improve user and 1st and 2nd level resolution.
Play an active role in developing, maintaining and documenting Service Desk processes, process improvements and procedures
Assist in various data center functions including tape management and monitoring alerts.
Assist end users with procurement of IT related equipment and services.
Participate in weekly team meetings and one-on-one manager / technician meetings
Participate in the on-call rotation as deemed necessary.
Deploy end-user hardware and process end-of-lease equipment in a timely fashion
Other duties as requested.
#J-18808-Ljbffr
We have other current jobs related to this field that you can find below
-
Sr IT Support Specialist
3 weeks ago
Elkton, United States Terumo Medical Corporation Full timeSr IT Support Specialist Date: Jul 17, 2024 Req ID: 3306 Location: Elkton, MD, US Company: Terumo Medical Corporation Department: TMC Information Technology Job Summary The Sr. IT Support Specialist is responsible for administering and supporting the enterprise user community. This will involve working on the phone, in person and within the helpdesk...
-
Quality Systems Training Specialist
2 months ago
Elkton, United States Terumo Medical Corporation Full timeWe believe that the future is bright for everyone at Terumo. We work with the future in mind to generate lasting change, create a bigger impact and produce greater outcomes for today, and for decades to come.At Terumo we believe in the power of personal growth and will encourage you to get in the driver’s seat – progressing in the direction you want...
-
Quality Systems Training Specialist
2 months ago
Elkton, United States Terumo Medical Corporation Full timeWe believe that the future is bright for everyone at Terumo. We work with the future in mind to generate lasting change, create a bigger impact and produce greater outcomes for today, and for decades to come.At Terumo we believe in the power of personal growth and will encourage you to get in the driver’s seat – progressing in the direction you want...
-
Sr. Financial Analyst
2 weeks ago
Elkton, United States W. L. Gore & Associates Full timeAbout the Role: We are looking for a Sr. Financial Analyst to join the Gore Performance Solutions (GPS) Finance (FP&A) team. The successful candidate will be responsible for designing, developing, and maintaining financial reports and business intelligence solutions. This role will work closely with various stakeholders to create interactive and insightful...
-
Sr Quality Engineer
2 weeks ago
Elkton, United States Terumo Medical Corporation Full timeSr Quality Engineer Date: Jul 28, 2024 Req ID: 2491 Location: Elkton, MD, US Company: Terumo Medical Corporation Department: QM Manufacturing Ops Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the...
-
Desktop Support Technician_Elkton
3 months ago
Elkton, United States Red Knight Solutions, LLC Full timeJob DescriptionJob DescriptionRed Knight Solutions is currently seeking a Desktop Support Specialist in Elkton MD. This is a full-time position with full benefit package - medical, vision, dental, and 401k. The pay will be $23.00(W2).Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is...
-
Sr. Financial Analyst
4 weeks ago
Elkton, United States W L Gore and Associates, Inc Full timeAbout the Role: We are looking for a Sr. Financial Analyst to join the Gore Performance Solutions (GPS) Finance (FP&A) team. The successful candidate will be responsible for designing, developing, and maintaining financial reports and business intelligence solutions. This role will work closely with various stakeholders to create interactive and insightful...
-
Sr. Financial Analyst
1 month ago
Elkton, United States W L Gore and Associates, Inc Full timeAbout the Role: We are looking for a Sr. Financial Analyst to join the Gore Performance Solutions (GPS) Finance (FP&A) team. The successful candidate will be responsible for designing, developing, and maintaining financial reports and business intelligence solutions. This role will work closely with various stakeholders to create interactive and insightful...
-
Sr. Financial Analyst
3 weeks ago
Elkton, United States W. L. Gore & Associates Full timeAbout the Role: We are looking for a Sr. Financial Analyst to join the Gore Performance Solutions (GPS) Finance (FP&A) team. The successful candidate will be responsible for designing, developing, and maintaining financial reports and business intelligence solutions. This role will work closely with various stakeholders to create interactive and insightful...
-
Sr. Financial Analyst
1 month ago
Elkton, Maryland, United States W. L. Gore & Associates Full timeAbout the Role: We are looking for a Sr. Financial Analyst to join the Gore Performance Solutions (GPS) Finance (FP&A) team. The successful candidate will be responsible for designing, developing, and maintaining financial reports and business intelligence solutions. This role will work closely with various stakeholders to create interactive and insightful...
-
Credentialing Specialist
6 days ago
Elkton, United States ChristianaCare Full timeDo you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering exceptional health care. Come join us at ChristianaCare!ChristianaCare is one of the country's most dynamic healthcare organizations, centered on improving health outcomes, making high-quality care more...
-
Sr. Director of Manufacturing
4 weeks ago
Elkton, United States Connect Life Sciences Full timeRelocation Assistance Available Job SummaryReporting to the VP of Operations, the Sr. Director of Manufacturing & OpEX is a member of the Operations Leadership Team (OLT) and has the primary responsibility of ensuring organizational effectiveness by providing leadership for the organization's Manufacturing and Operational Excellence departments. The role...
-
Sr. Director of Manufacturing
4 weeks ago
Elkton, United States Connect Life Sciences Full timeRelocation Assistance Available Job SummaryReporting to the VP of Operations, the Sr. Director of Manufacturing & OpEX is a member of the Operations Leadership Team (OLT) and has the primary responsibility of ensuring organizational effectiveness by providing leadership for the organization's Manufacturing and Operational Excellence departments. The role...
-
NPD Sr Engineer II
20 hours ago
Elkton, United States Terumo Medical Corporation Full timeJob SummaryThe NPD Senior Engineer II position is responsible for providing technical expertise, leadership and planning to a large or several smaller technical projects. The NPD Senior Engineer II uses their breadth of engineering knowledge and product development experiences to serve as a technical team leader providing engineering guidance, oversight and...
-
Bookkeeping Specialist
3 months ago
Elkton, United States Moon Air Full timeJob DescriptionJob DescriptionMoon Air in Elkton, MD is calling all detail-oriented individuals to apply to join our amazing team as a full-time Bookkeeping Specialist!WHY YOU SHOULD JOIN OUR TEAMWe are a high-quality heating and air conditioning company that provides services to residential and commercial customers. We pay our Bookkeeping Specialists a...
-
Sr. Director, Manufacturing
2 months ago
Elkton, United States Terumo Medical Corporation Full timeJob Summary: Reporting to the VP of Operations, the Sr. Director of Manufacturing & OpEX is a member of the Operations Leadership Team (OLT) and has the primary responsibility of ensuring organizational effectiveness by providing leadership for the organization's Manufacturing and Operational Excellence departments. The role will be responsible for creating...
-
Sr. Director, Manufacturing
3 weeks ago
Elkton, United States Terumo Medical Corporation Full timeWe believe that the future is bright for everyone at Terumo. We work with the future in mind to generate lasting change, create a bigger impact and produce greater outcomes for today, and for decades to come.At Terumo we believe in the power of personal growth and will encourage you to get in the driver’s seat – progressing in the direction you want...
-
Sr. Director, Manufacturing
3 weeks ago
Elkton, United States Terumo Medical Corporation Full timeWe believe that the future is bright for everyone at Terumo. We work with the future in mind to generate lasting change, create a bigger impact and produce greater outcomes for today, and for decades to come.At Terumo we believe in the power of personal growth and will encourage you to get in the driver’s seat – progressing in the direction you want...
-
Quality Assurance Specialist
3 months ago
Elkton, United States The Spear Group Full timeJob DescriptionJob DescriptionThe Spear Group Specialist Quality Assurance, with guidance from the Quality Assurance Leader, ensures product/process quality through the review of GMP documents, facilities and processes and performs activities to ensure the reliable release of quality products to the marketplace. He/she is responsible for ensuring adherence...
-
New Product Development Sr Engineer II
2 weeks ago
Elkton, United States Terumo Medical Corporation Full timeJob SummaryThe NPD Senior Engineer II position is responsible for providing technical expertise, leadership and planning to a large or several smaller technical projects. The NPD Senior Engineer II uses their breadth of engineering knowledge and product development experiences to serve as a technical team leader providing engineering guidance, oversight and...