PACE Quality

2 weeks ago


San Diego, United States San Ysidro Health Center Full time

Position Summary: Under the direct supervision of the SD PACE Quality Manager, the San Diego PACE Quality & Compliance Support Specialist provides administrative support and coordinates operational activities for the Risk, Quality, Compliance and UM department of San Diego PACE. Is responsible for scheduling appointments, interviews, developing power point presentations, preparing binders, meeting agendas and meeting minutes, generating reports, conducting data entry as needed and ordering necessary supplies for the Risk, Quality, Compliance and UM department. The San Diego PACE support staff works closely with the Director of Quality & Compliance, Quality Manager, Compliance Manager and UM Manager, on activities related to Risk, Quality, Compliance and UM issues including interfacing directly with participants and staff, documenting complaints/issues and assisting with resolving their immediate needs if possible. Essential Functions of the Job: * Schedules meetings and prepares any necessary supplies or tools needed for the meeting. May make travel arrangements as needed. * Sort and distribute incoming mail, newsletters and faxes for the Director of Quality & Compliance and others as needed. * Prepares and type letters for mail out and prepares internal memorandums as directed. * Prepares administrative and financial reports, productivity reports and other materials as directed including those of a confidential nature. * Will assist with the maintenance of personnel files under the supervision of management. * Will maintain an accurate tally of all materials and order office supplies as needed. * Will assist Management in maintaining protocol/training binders, project binder, updating policies and procedures. * Will maintain and update as needed contact information for internal and external entities including contracted vendors. * Manages petty cash fund and promptly reconciles to replenish the funds. Additionally, under the supervision of management, will process check requests and work with the Accounting Department to ensure prompt delivery. * Schedules appointments and keeps calendars for management team. * Will assist with developing presentations including those that require PowerPoint. * Prepares agendas, confirms attendance and records minutes and translates for meetings as needed. * Assists in coordination of special meetings and events including scheduling and overseeing catering orders/delivery. * Schedules maintenance of office equipment as needed. * Coordinates work orders with Plant Support and IT team. * Interfaces, assists, and acts as liaison between PACE Quality, Compliance, UM and other departments. * Works closely with Management to address customer satisfaction and effectively addresses complaints in a timely manner. * Works closely with Management to ensure quality and corporate compliance. * Adheres to SYHealth's and department attendance and punctuality policies and practices. * Attends meetings and training as required. Additional Duties and Responsibilities: * Provide back-up support to intake staff as needed, including covering phones, checking in/out participants and visitors. * Assist in the development, application and implementation of policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. * Attend meetings as required and participate in committees as directed. * Adheres to and models SYHealth's core values and behaviors of Integrity, Excellence, Respect and Empowerment * Adheres to SYHealth's and PACE attendance and punctuality policies and procedures * Perform other related duties as assigned or requested. Job Requirements Experience Required: * Strong administrative assistant and interpersonal communication skills * Experience assisting and reporting to upper-level management. * Well versed in Microsoft Word, Excel, Visio, and PowerPoint. Education Required (Minimum level of education): High School diploma or GED equivalent. Bachelor's Degree preferred. Certifications/Licenses Preferred: CA driver's license with appropriate insurance coverage. Verbal and Written Skills Required to Perform the Job: Must have excellent oral and written communication skills. Spanish preferred. Technical Knowledge and Skills Required to Perform the Job: Proficient in Microsoft applications and use of electronic health data systems, TruChart experience preferred. At a minimum level have good computer literacy including internet navigation and research skills. Equipment Used: Computers, phones, personal vehicles, copy machines and fax machines and other office equipment. Working Conditions and Physical Requirements: Good organizational skills and ability to remain focused and concentrate with noise around. Ability to handle multiple job functions simultaneously. Ability to work with others as a team member. Prolonged, extensive, and considerable standing/Sitting/Walking/Lifting. Manual dexterity and mobility. Universal Requirements: Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs. Compliance with all mandated vaccinations and all boosters is a term and condition of employment. About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 108,000 patients through a vast and integrated network of 47 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. Apply today and become a part of our mission-driven team San Ysidro Health has a long-standing commitment to equal employment opportunity for all applicants for employment. Employment decisions including, but not limited to, those such as employee selection, performance evaluation, administration of benefits, working conditions, employee programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws. Other details * Pay Type Hourly * Min Hiring Rate $23.11 * Max Hiring Rate $32.95 Apply Now * 1601 Precision Park Ln, San Diego, CA 92173, USA



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