Store Customer Experience Coordinator

2 weeks ago


Asheville, United States TD Bank Group Full time

We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop.

**Store Customer Experience Coordinator Asheville Main**

342902BR

Retail Banking Customer Service

Asheville , NC January 10, 2022

**Company Overview**

**About TD Bank, Americas Most Convenient Bank** TD Bank, Americas Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .

TD Bank, Americas Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol TD. To learn more, visit .

**Job Description**

The Store Customer Experience Coordinator provides legendary customer service in both Teller transactions and Platform Customer Service, while selling/cross-selling and referring TD Products to new and existing customers. The Store CEC recommends appropriate products and services related to spending and saving. The Store CEC completes teller transactions, services customers with non-complex platform needs, and opens new deposit accounts.

* Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store

* Conducts needs-based conversations and offers financial solutions to meet our Customers needs

* Makes quality referrals to appropriate partners

* Responsible for meeting individual performance metrics

* Responsible for making sound decisions and timely problem resolution

* Provides exceptional Customer Service by meeting all Customer demands as they relate to both teller and some platform activities

* Generally resolves problems independently, escalating more difficult issues to management

* Focuses on servicing the customer, on both the teller line and platform, with the added responsibility of simple product sales; Activities include but are not limited to: Teller transactions, Open/Close Personal Deposit Accounts, Debit Card/Credit Card Issues, Regulation E, Mobile and On-Line banking

* Drives referrals to store colleagues and partners to support the broader more complex financial needs of customers

* May train and act as a mentor to new Tellers

**Requirements**

* High school diploma or GED

* 1+ years related experience required

* Superior Customer Service skills

* Teller experience (Preferred)

* Strong organization skills to handle multiple tasks in a fast-paced environment

* Excellent communication skills with ability to be concise, clear and consistent

* Demonstrated effective problem-solving skills

* Demonstrated ability to schedule and prioritize work

* Demonstrated ability to work independently and within deadlines

* Sound judgment in decision making and problem solving

* Proficient in Microsoft Office

* Notary License (Preferred)

**Hours**

40

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Share this job**

* Share by Mail


  • Store Lead>

    Found in: Lensa US P 2 C2 - 1 week ago


    Asheville, United States Men's Wearhouse Full time

    Men's Wearhouse - 2a Haw Creek Ln [Store Manager] As a Store Lead at Men's Wearhouse, you'll: Partner with Store Manager and management team to assist in leading store staff to achieve sales, service, and operational expectations; Be assigned store keys to open and close the store when scheduled; Support the Store Manager and management team in the...

  • Store Lead>

    1 week ago


    Asheville, United States Men's Wearhouse Full time

    Men's Wearhouse - 2a Haw Creek Ln [Store Manager] As a Store Lead at Men's Wearhouse, you'll: Partner with Store Manager and management team to assist in leading store staff to achieve sales, service, and operational expectations; Be assigned store keys to open and close the store when scheduled; Support the Store Manager and management team in the...

  • Store Driver

    Found in: Lensa US P 2 C2 - 3 weeks ago


    Asheville, United States Advance Auto Parts Full time

    Location: Location: Store Driver in Asheville, NC at Advance Auto Parts **Location:** 2005 Hendersonville Road **Career Description** ****Job Description**** Receives and checks incoming product. Stocks or re-stocks shelves with product received. Performs delivery service to customer base. Delivery service may be on demand, a delivery route or a scheduled...


  • Asheville, United States RemX Full time

    Job DescriptionJob DescriptionCommercial Customer Service CoordinatorType: Direct Hire, Full time, 100% in officeLocation: Asheville, NCOur client s a leading provider of innovative door systems solutions, dedicated to enhancing security, efficiency, and convenience for their commercial and residential clients. With a commitment to excellence and customer...

  • Store Manager

    Found in: Careerbuilder One Red US C2 - 3 weeks ago


    Asheville, NC 28801, United States GPM Investments Full time

    GPM Investments - JobID: 213479 [Store Supervisor] As a Store Manager at GPM Investments, you'll: Supervise a store team consisting of 8 to 15 staff members; Recruit, hire and train customer service oriented store team members; Promote and ensure a safe environment for customers and store team members; Supervise and motivate the store team to grow sales on...

  • Store Manager

    Found in: Careerbuilder One Red US C2 - 3 weeks ago


    Asheville, NC 28801, United States GPM Investments Full time

    GPM Investments - JobID: 213482 [Store Supervisor] As a Store Manager at GPM Investments, you'll: Supervise a store team consisting of 8 to 15 staff members; Recruit, hire and train customer service oriented store team members; Promote and ensure a safe environment for customers and store team members; Supervise and motivate the store team to grow sales on...

  • Sales Coordinator

    2 weeks ago


    Asheville, United States Avadim Health, Inc. Full time

    ** Sales Coordinator** **Job Category****:** Sales **Requisition Number****:** SALES001292 Showing 1 location **Job Details** **Description** **Responsibilities:** * Serve as a support liaison between Sales Management and corporate office * Complete new vendor paperwork for retail partners * Follow up on leads and requests for information from retailers and...

  • Store Manager

    Found in: Careerbuilder One Red US C2 - 3 weeks ago


    Asheville, NC 28801, United States Pet Supermarket Full time

    Pet Supermarket - JobID: R23474 [Store Supervisor] As a Store Manager at Pet Supermarket, you'll: Manage daily operations of the Pet Supermarket retail store; Oversee inventory management, including ordering and stocking of pet supplies; Develop and implement sales strategies to drive revenue growth; Train and supervise a team of sales associates, ensuring...


  • Asheville, United States Goodwill Ind NW NC Inc Full time

    Job DescriptionJob DescriptionUse your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.WHY WORK FOR GOODWILL?Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a...


  • Asheville, United States AdaptHealth Corp. Full time

    **Customer Service:** Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyzing, and verifying the...

  • Staffing Coordinator

    Found in: Jooble US O C2 - 6 days ago


    Asheville, NC, United States Elevate Health and Rehabilitation Full time

    Elevate Health and Rehabilitation is a member of the Ascent Healthcare Management family of skilled nursing facilities and rehabilitation centers. We are resident-centered and quality-focused! Our workplace culture is all about uplifting people. If you are looking for a healthcare organization where you can bring your best ""you"" to work, where you can make...

  • Events Coordinator

    4 days ago


    Asheville, United States Mountain Mile Full time

    Job DescriptionJob DescriptionThis is a hybrid role our address is: 2655 Teaster Lane Pigeon Forge, TN 37863Company Overview:We are a thriving entertainment and retail complex nestled in the heart of Pigeon Forge, TN. Our mission is to provide an unparalleled destination for guests to enjoy a wide array of entertainment, shopping, and dining experiences....


  • Asheville, United States EssilorLuxottica Full time

    Triangle Visions Optometry a part of TeamVision is a Management Service Organization powered by eyewear industry leader, EssilorLuxottica, that strives to provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in your local community. With ideals centered around patient care and patient experience,...


  • Asheville, United States CareerBuilder Full time

    Job Title: Workshop Logistics Coordinator Position Description: as a Workshop Logistics Coordinator within the Climate Information Services Branch. In this crucial role, you will be instrumental in identifying suitable locations, contracting with organizations, planning logistics, and coordinating travel for in-person workshops, with a specific focus on...


  • Asheville, United States ActOne Group Full time

    The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.  ResponsibilitiesProvide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growthEstablish performance benchmarks and hold team to those...


  • Asheville, United States Barnes & Noble Full time

    **Bookseller - Part-Time** **Location** NC - Asheville - Asheville Mall - 2347 **Classification** Part-Time **Description** As a Bookseller, you are responsible for selling by providing exceptional customer service through our four core service principles. You make the shopping experience interactive and engaging by enthusiastically sharing your knowledge...

  • Licensed Optician

    Found in: Talent US C2 - 3 weeks ago


    Asheville, United States EssilorLuxottica Full time

    Requisition ID:  840367  Store # : 000372 LensCrafters  Position: Full-Time Total Rewards:  At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while developing the customer service and sales...


  • Asheville, United States Starhired Full time

    Job DescriptionJob DescriptionWell established construction and surveying company in need of a Survey Project Coordinator that has experience with land surveying and GIS system, filling out surveying costs, proposal documents, communicate with clients. This is a direct hire full time position.What you will do as a Survey Project Coordinator:· Fill and...


  • Asheville, United States Once Upon A Child - Ashville Full time

    Job DescriptionJob DescriptionPOSITION PURPOSE  Assist in managing and promoting all aspects of the business; including but not limited to buying, pricing, sales, merchandising, loss prevention, training, and supervising staff.  Promote a high level of customer service and continually strive for innovative solutions and alternatives to better the...


  • Asheville, United States Once Upon A Child - Ashville Full time

    Job DescriptionJob DescriptionPOSITION PURPOSE  Assist in managing and promoting all aspects of the business; including but not limited to buying, pricing, sales, merchandising, loss prevention, training, and supervising staff.  Promote a high level of customer service and continually strive for innovative solutions and alternatives to better the...