Full Time Customer Service Representative

3 months ago

Nampa, United States Approved Cash Advance Centers, LLC Full time

** Full Time Customer Service Representative (Bilingual)**

** Infinity Loans**

**Job Description**

Work Schedule: Must be flexible for daytime and early evening shifts Monday through Saturday.

Basic Function: Responsible for the daily operations of a loan office. These daily functions include but are not limited to serving customers by providing product and service information in a warm and friendly manner, approving, and collecting loans, making phone calls, cash handling and filing.

Our goal is to serve our customers. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. **In this role you will:**

* Listen carefully to each customer with patience and courtesy.

* Use your troubleshooting and problem-solving skills to come up with solutions.

* Use your great communication skills to resolve customers, billing, and loan concerns.

* Excite customers about how new loan solutions can positively impact their lives.

* Position value-added solutions to customers and close sales.

* Build customer relationships earn their loyalty and trust by being polite and helpful.

**What we are looking for:**

You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference to every customer every time. You can establish rapport with all kinds of people, listen effectively, and identify the most important issues. You explain things easily, in ways that people can understand. You are tech-savvy and know how to use that knowledge to find solutions while focusing on one customer at a time.

**What we offer to you:**

When you join Liberty Loans You will be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Of course, we will offer you great pay and benefits for all full-time persons, but we are about more than that. Liberty Loans is a place where you can craft your own path to greatness. Whether you think in code, words, pictures, or numbers, find your future at Liberty Loans.

**Principal Responsibilities:**

* Generate sales leads that develop into new customers

* Greet customers in a warm and friendly manner

* Build sustainable relationships and trust with customer accounts through open and interactive communication

* Approve and collect loans

* Update account status regularly

* Answering customers questions about specific products

* Planning a course of action to recover outstanding payments

* Answer customer inquiries regarding products and services; suggest information about other products and services

* Locating and contacting customers to inquire of their payment status

* Alert superiors of customers unwilling or unable to pay when necessary

* Follow all State and Federal Laws and guidelines as required.

**Requirements:**

* Excellent communication and people skills

* Customer orientation and ability to adapt/respond to different personality types

* Ability to multi-task, prioritize and manage time effectively

* Basic computer skills

* Valid drivers license and own dependable transportation

* Able to pass a background and credit check

* Bilingual English/Spanish speakers are encouraged to apply

* High school diploma or GED equivalent

* Some college credits: degree preferred.

* Minimum of one (1) year of customer service experience required.

* Technical aptitude, problem solving skills.

**Physical Requirements**

* While performing the duties of this job, the employee is frequently required to sit, talk, and hear.

* Ability to stand and/or walk for up to 8 hours.

* The employee is occasionally required to walk; use hands and fingers to feel, handle, or operate objects, tools, or controls; and reach with hands and arms

* The employee must occasionally lift and/or move up to 15 pounds

* Specific vision abilities required by this job include close vision and the ability to adjust focus

* The work is performed primarily in an office setting

* The noise level in the work environment is moderate

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

This Job Description may change periodically as required by business necessity, with or without advance notice to employees. Liberty Loans is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Companys Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Infinity Wage and Benefits, LLC., DBA Liberty Loans is an Equal Employment Opportunity Were proud to be an equal opportunity employer- and celebrate our employees differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

  • Full Time Customer Service Representative

    5 months ago

    Nampa, United States Approved Cash Advance Centers, LLC Full time

    ** Full Time Customer Service Representative - Full-Time 1st Shift** ** Infinity Loans** ** Nampa, ID** **Job Description** Work Schedule: Must be flexible for daytime and early evening shifts Monday through Saturday. Basic Function: Responsible for the daily operations of a loan office. These daily functions include but are not limited to serving customers...

  • Customer Service Representative

    7 days ago

    Nampa, Idaho, United States PSI Services Full time

    Customer Service RepresentativePSI Services is seeking a part-time Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and customers.Key Responsibilities:Provide timely and effective support to customers via phone and emailMaintain accurate and...

  • Customer Service Representative

    4 weeks ago

    Nampa, Idaho, United States Approved Cash Advance Centers, LLC Full time

    Job Title: Full Time Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Full Time Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and...

  • Full Time Customer Service Representative

    3 months ago

    Nampa, United States Approved Cash Advance Centers, LLC Full time

    ** Full Time Customer Service Representative (Bilingual) - Full-Time 1st Shift** ** Infinity Loans** ** Nampa, ID** **Job Description** Work Schedule: Must be flexible for daytime and early evening shifts Monday through Saturday. Basic Function: Responsible for the daily operations of a loan office. These daily functions include but are not limited to...

  • Customer Service Representative

    4 months ago

    Nampa, United States Clearwave Communications Full time

    ** Customer Service Representative** **Job Category****:** System **Requisition Number****:** CUSTO003933 Showing 1 location **Job Details** **Description** **SUMMARY** Under general supervision and direction, the Customer Service Representative is responsible for taking care of the service needs of Sparklight's customers in a professional, courteous, and...

  • Customer Service Representative

    4 weeks ago

    Nampa, Idaho, United States PSI Services Full time

    Customer Service RepresentativePSI Services is seeking a part-time Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...

  • Customer Service Representative

    4 weeks ago

    Nampa, Idaho, United States Approved Cash Advance Centers, LLC Full time

    **Customer Service Representative Opportunity**At Approved Cash Advance Centers, LLC, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and concerns in a timely...

  • Customer Service Representative

    1 month ago

    Nampa, Idaho, United States Michaels Stores Full time

    {"title": "Customer Service Representative", "content": "Job SummaryMichaels Stores is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, helping customers find products, and ensuring a fast and friendly checkout experience.Key...

  • Customer Service Representative

    1 month ago

    Nampa, Idaho, United States Approved Cash Advance Centers, LLC Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring that our customers receive the highest level of service.Key...

  • Customer Service Representative

    3 weeks ago

    Nampa, Idaho, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction with our products and...

  • Customer Service Representative

    4 months ago

    Nampa, United States Wickstrom Plumbing Heating and Cooling Full time

    Job description Customer Service Representative SUMMARY OF JOB Wickstrom Plumbing Heating & Cooling is one of the fastest growing home service companies in Idaho. We are looking for motivated individuals that are willing to grow a career and learn. This position is responsible for maintaining the service and maintenance technician's daily schedules, booking...

  • Customer Service Representative

    2 days ago

    Nampa, Idaho, United States The Sherwin-Williams Company Full time

    Customer Service RepresentativeAt The Sherwin-Williams Company, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will work closely with wholesale and retail customers to determine their needs and provide solutions.Key Responsibilities:Determine customer needs and provide...

  • Customer Service Representative

    2 weeks ago

    Nampa, Idaho, United States Gem State Staffing Full time

    Customer Service Representative Job DescriptionGem State Staffing is seeking a highly motivated and detail-oriented Customer Service Representative to join our team in Nampa. As a Customer Service Representative, you will be responsible for providing exceptional customer service to applicants, employees, and customers, while also performing various...

  • Customer Service Representative

    1 month ago

    Nampa, Idaho, United States Domino's Pizza LLC Full time

    Job Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and working collaboratively with our team to...

  • Customer Service Representative

    1 month ago

    Nampa, Idaho, United States Packaging Corporation of America Full time

    Job Title: Customer Service RepresentativeAs a key member of the Packaging Corporation of America team, you will play a vital role in delivering exceptional customer service and support to our valued clients. Our company is committed to providing innovative packaging solutions that meet the unique needs of our customers, and we are seeking a skilled and...

  • Customer Service Representative

    3 days ago

    Nampa, Idaho, United States CSL Plasma Full time

    Job SummaryCSL Plasma is seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for preparing the donor, donor area, and equipment for the pheresis process.Main Responsibilities Prepares the autopheresis machine for the pheresis process. Monitors the donor and the...

  • Customer Service Representative

    1 week ago

    Nampa, Idaho, United States Savers | Value Village Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Savers | Value Village. As a Customer Service Representative, you will be responsible for creating an exceptional experience for our customers, donors, and team members.Key ResponsibilitiesProvide excellent customer service, ensuring a positive experience for all...

  • Customer Service Representative

    7 days ago

    Nampa, Idaho, United States Packaging Corporation of America Full time

    Customer Service RepresentativeAt Packaging Corporation of America, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key...

  • Customer Service Representative

    1 week ago

    Nampa, Idaho, United States Packaging Corporation of America Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Packaging Corporation of America. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesRespond to customer...

  • Customer Service Representative

    3 weeks ago

    Nampa, Idaho, United States DuBois Chemicals Full time

    Job Summary: DuBois Chemicals is seeking a highly skilled Customer Service Representative to provide exceptional service to internal and external customers. The ideal candidate will possess excellent communication skills, a strong customer focus, and the ability to work in a fast-paced environment.Key Responsibilities:Process customer orders accurately and...