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Patient Service Representative

1 month ago

Parker, United States AH Rocky Mountain Full time

All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: Full Time Shift : Day Shift Location: 9395 CROWN CREST BLVD, Parker, 80138 The role you’ll contribute: Provide clerical/office support within a physician clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources. Also provide support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient. Demonstrates personal accountability for relationship-based care, organizational mission, and core values. The value you’ll bring to the team: Schedule and confirm patient appointments and revise appointments as needed Greet patients/caregivers and provide whatever assistance needed in a manner that reflects the high quality of services with the understanding that the provision of quality medical care requires active teamwork and professional conduct. Follow up with patients who have not kept appointments. Thorough and confidential maintenance of patient charts and records including importing and communication of scanned documents. Accurately gather and process all necessary information and data to complete all requirements in medical records, referral, billing, and any medical treatment purposes. Timely processing of medical records according to best practices. Utilize registry to optimize pre-visit planning for patient care needs. Planning for patient appointments prior to their arrival, to include insurance coverage and medical record needs. Qualifications The expertise and experiences you’ll need to succeed : Education: High School Diploma or GED Experience:Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel, etc. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. Category: Patient Financial Services Organization: AdventHealth Rocky Mountain Schedule: Full-time Shift: 1 - Day Req ID: 23032196We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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