Retail Key Holder

5 months ago

Somerville, United States Le Creuset Group Full time

** Retail Key Holder (company paid benefits + bonus opportunity)**

**Job Category****:** Retail Sales Force **Requisition Number****:** RETAI002502 Showing 1 location **Job Details**

**Description**

POSITION Sales Associate

WHO WE ARE

More than just cookware, Le Creuset has been a colorful companion to meals and memories around the world since 1925. Respect for tradition and authenticity have been Le Creusets guiding principal for nearly 100 years our passion for superior artisanal quality, exceptional design, and European craftsmanship have remained constant.

WHO YOU ARE

As our sales associate, your primary role is to be our customer service and product knowledge expert who is committed to building and sustaining long-term relationships with our customers. Your ability to achieve results independently and contribute to an environment through teamwork, empowerment and collaboration makes you a critical member of our sales and service team. You love to sell and go out of your way to create joyful Brand experiences for our customers.

YOUR DAY-TO-DAY

**Meet company sales, service and KPI goals to support: 40%**

Consistently use the Recipe for Successful Selling approach while interacting with customers, in addition to promoting in-store promotions, contests and incentives.

Leverage reporting tools to track and maintain individual results.

**Deliver a joyful customer experience to support Brand standards: 40%**

Build and maintain meaningful customer relationships by leveraging Personal Trade principals.

Maintain strong sales and service knowledge through ongoing coaching and training.

Responds to customer inquiries in a professional and timely manner.

**Executes and maintain store standards to meet business needs: 20%**

Maintain visual standards, store merchandising practices and inventory control activities.

Follow plans/directions/schedules and act with a sense of urgency to meet the changing priorities, store needs and demands of the business.

Adhere to operational and safety policies and procedures.

WHAT WERE LOOKING FOR

High school diploma or equivalent

Minimum one-year sales or customer service experience

Flexibility in scheduling to the needs of the business, including weeknights, weekends and holidays

**Physical Requirements**

Ability to be mobile and walking on the sales floor for extended periods of time

Ability to lift and mobilize medium to large items up to 25 lbs.

EXTRA EXTRAS

Authentic passion around cooking, baking and entertaining

Specialty Retail experience

WHY JOIN US

Our mission is simple - to inspire and empower people everywhere to make joy through cooking. Our recipe is equal parts passion, hard work and fun with a culture as vibrant as our products. We constantly stretch ourselves and encourage our associates to do the same. When you join Le Creuset, you become part of a dynamic team that focuses on innovation and collaboration. You are part of something biggerfrom your first day to every moment thereafter, youre going to love what you do

THE PERKS

Incredible benefits package

Tremendous growth opportunities: Growth = Joy

Work/life balance: No need to show off your juggling skills, we offer the flexibility and the resources to balance both

FLSA STATUS Non-exempt

EEO STATEMENT

Le Creuset of America is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, sex (*including gender identity, expression, orientation, or pregnancy), religion, marital status, national origin, genetic information, disability, or veteran status, and any other classification protected by law.

**Skills**

**Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Flexibility****:** Inspired to perform well when granted the ability to set your own schedule and goals **Education**

**Experience**

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