Customer Service Representative
4 weeks ago
Schedule: Monday - Friday 10:30 AM - 7:00 PM ET What Customer Service Operations contributes to Cardinal Health Customer Service Operations is responsible/a catalyst for providing proactive solutions, inquiry research/resolution, and root cause analysis. Acting as liaisons for both internal and external customers, Customer Service Operations enhances the customer experience by leveraging inbound and outbound channels. Daily Customer Contact & Communications (external/internal) Support Sales & other Support Teams Resolve Customer Complaints/Issues Case Management Promote Customer Satisfaction Team Environment Responsibilities Provide concise, quality customer service in a professional and courteous manner to both internal and external customer Field and re-direct incoming calls to the appropriate destination Review and respond to customer inquiries and requests via case management, phone, email, web & fax within department service levels Provide specialized knowledge and services to our customers with; return authorizations, order traces, complaint resolution, EDI customer setup/maintenance, company website assistance, and credit card inquiries and payments Process return authorizations and issue return labels for our customers Track and Trace customer orders to ensure delivery of products Assist our customers with web registrations and inquiries Process credit card payments for our customers Daily research and resolve customer complaints/issues assigned through Salesforce database, phone, email & website Edit customer orders as requested by our customers or sales Other responsibilities as required to promote customer satisfaction Qualifications High School diploma with 1-2 years Customer Service experience or minimum of 2-year degree, preferred Extensive phone communication experience, customer service environment Knowledge of Microsoft (MS) Office to include Word, Excel, and Outlook What is expected of you and others at this level Acquires job skills and learns company policies and procedures to complete standard tasks Works daily on routine assignments Follows correct processes outlined in the department procedures and guidelines Work is closely managed and follows detailed instructions Seeks regular guidance and advice from supervisor Anticipated hourly range: $15.00 per hour - $18.69 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with myFlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 10/07/2024 *if interested in opportunity, please submit application as soon as possible. #J-18808-Ljbffr
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customer Service Representatives
4 months ago
Madison, United States Kelly Services, Inc. Full timeThink the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly is looking for a Customer Service Representative to work at a premier company in Madison, WI. Let us help you grow at work and dis Customer Service Representative, Customer Service, Representative, Retail, Staffing, Service
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Madison, United States Zing Recruiting Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeZing Recruiting, in partnership with a company’s department of employee trust funds in the Madison, WI area, is seeking a Customer Service Representative to join their team! This is a great team and organization with opportunities for growth! The Customer Service Representative can be a fully...
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Madison, United States Wolters Kluwer N.V. Full timeWolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with c Customer Service, Customer Service Representative, Representative, Diversity, Business, Technology, Retail,...
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Madison, United States LendNation Full timeDescription LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Store 0252 located at 2925 E Washington Madison, WI 53704. The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a...
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Customer Service Representative
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Madison, United States Zing Recruiting Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeZing Recruiting, in partnership with a company’s department of employee trust funds in the Madison, WI area, is seeking a Customer Service Representative to join their team! This is a great team and organization with opportunities for growth! Customer Service Representative Job Summary: Research,...
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Health Care Customer Service Representative
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Customer Service Representative
2 weeks ago
Madison, United States TEKsystems Careers Full time*Description:* We are currently seeking a Customer Tech Support Representative for a position in Madison, WI. The main responsibility of the Customer Tech Support Representative will be to provide assistance to customers who are experiencing issues with surgical loupes over the phone. This will help to minimize the need for sales representatives to travel to...
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Madison, United States RemX Specialty Staffing Full timeDescription Now hiring for a contract to hire Customer Service Representative! Candidates must reside locally for this fully on-site role in Madison, WI. Hours: Monday through Friday 8:30-5:00. Pay: $18 hourly Help People and Help Grow Your Career! Do you have the desire, personality, and people skills to work in customer service? How about getting in the...
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Madison, United States Caliber Collision Repair Services Full timeService Center. Madison. WHATS IN IT FOR ME? Benefits from day one: Immediately eligible for medical, dental and vision. Industry Comparable Pay Paid weekly and eligible for overtime. Paid Vacation & Holidays Begin accruing day 1 Career growth op Customer Service Representative, Customer Service, Representative, Retail, Repair
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Customer Service Representative
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Madison, United States TEKsystems Full timeDescription: We are currently seeking a Customer Tech Support Representative for a position in Madison, WI. The main responsibility of the Customer Tech Support Representative will be to provide assistance to customers who are experiencing issues with surgical loupes over the phone. This will help to minimize the need for sales representatives to travel to...
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Madison, United States U-Haul Full timeLocation: 22 Atlas Ct, Madison, Wisconsin 53714 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...
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Madison, Wisconsin, United States Capital Senior Living Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Capital Senior Living. As a key member of our community, you will provide exceptional customer service and care to our senior residents.About the RoleProvide exceptional customer service and care to our residentsBe a dependable and responsible member...
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Customer Service Representative
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Madison, United States CNG Holdings, Inc Full timeJob Description General Function / Summary: As a financial services leader, we strive to make a difference in our customers’ lives & the communities we serve. Our Customer Service Representatives are a front-line brand ambassador representing Check N Go or Allied Cash Advance, both part of the CNG Holdings, Inc., family of companies. Our Customer Service...
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Customer Service Representative
1 month ago
Madison, United States RemX Full timeJob DescriptionJob DescriptionNow hiring for a contract to hire Customer Service Representative!Candidates must reside locally for this fully on-site role in Madison, WI.Hours: Monday through Friday 8:30-5:00. Pay: $18 hourlyHelp People and Help Grow Your Career!Do you have the desire, personality, and people skills to work in customer service? How about...
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Madison, Alabama, United States Walmart Full timeJob SummaryThis role focuses on providing exceptional customer service and ensuring a safe and secure shopping environment at Walmart Supercenter #2690. As a Customer Service Representative, you will be responsible for greeting and assisting customers, verifying purchases, and preventing loss at the store entrances.Key ResponsibilitiesProvide excellent...
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Customer Service Representative
1 week ago
Madison, Wisconsin, United States SSM Health Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at SSM Health. As a key member of our Call Center, you will be responsible for providing exceptional customer service and support to our patients and customers.Key ResponsibilitiesRespond to Inquiries: Answer incoming calls and respond to customer inquiries in a timely and...
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Madison, United States RevCycle Inc Full timeDescription Full Time Monday-Friday 8AM-5PM CST (9AM-6PM EST) with one day a week 8:30AM-5:30PM CST (9:30AM-6:30PM EST). _________________________________________________________________________ The Customer Service Representative will primarily manage inquiries and concerns related to billing and insurance with the goal of engaging in discussions on payment...
