Director of Dining Services

3 weeks ago

Myrtle Beach, United States Senior Living Communities Full time

Find your new career with a team that makes a difference in seniors lives.
Come see why Brightwater is certified as a Great Place to Work
Now accepting applications for a Director of Dining Services.
We are seeking a professional who is innovative. You must have a passion for food and leading a team to success. In the Director of Dining Services role, you will be directly responsible for the overall operation of a restaurant-style dining service department. You will operate the department in accordance with the approved budget, while providing the residents with the maximum value for dollars spent. The Director is responsible for ensuring that the food offered to the residents and guests of the community is of exceptional quality.

Required Experience:
B.S. Degree in Food Services, Restaurant/ Culinary/Management or related field: or A.A. Degree plus five (5) years of directly related experience preferred
Minimum of three (3) to five (5) years of upscale retirement or adult home/care experience preferred, depending upon formal degree or training
Five (5) plus years of direct foodservice operational management experience in a fine dining/hotel/country club setting, with inventory and purchasing knowledge and control
Excellent knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
Excellent customer services skills and experiences
Experience with P&L accountability highly desirable
ServSafe: certification required
Certified Dietary Manager (CDM) certificate highly desirable
Experience with one on one customer service environments
High volume, complex foodservice operations experience highly desirable
Must be willing to work weekends and holidays
Must be experienced with computers: to include, at minimum, Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet
Must be able to successfully complete criminal background checks (State and Federal) and drug screenings

POSITION SUMMARY: Manage the day to day dining services operations of a large CCRC site, ensuring resident satisfaction by consistently delivering exceptional service and a quality food product in accordance with Federal, State, and local regulations and Senior Living Communities policies, procedures and standards.

ESSENTIAL FUNCTIONS:

? Attract, retain, coach, motivate and lead a high performance dining service delivery team; hold the team accountable for meeting all quality, safety and other performance standards.

? Assures the implementation and efficient delivery of Dining Services program.

? Establishes and assures the timely, open, and effective communication of all dietary associates with residents and family members and guests, assuring excellent customer satisfaction.

? Builds, develops, and effectively manages all dietary associates, optimizing individual and team performance through effective leadership, mentoring, and training.

? Works with other departments in marketing the community, including participation in community events, public relations and personal visits.

? Assists in the development of and adheres to the Dining Services budget, ensuring the delivery of excellent services and products while achieving the financial goals set for the community.

? Assures the kitchen environment and all physical areas in dining are properly maintained in a clean, orderly and safe manner, according to regulatory guidelines.

? Administers and participates in Senior Living Communities Manager on Duty program.

? Serves on special projects and assignments outside of his/her own community to support other communities or the broader portfolio.

? Keeps abreast of special need diets for Healthcare residents and ensures proper execution.

? Participates in and attends all in-service training and education programs as scheduled.

? Other duties as assigned.

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